St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Functions as the Department Secretary and Billing Clerk for the Innovations Partial Hospitalization Program. Also provides support for the Clinical Supervisor and Operating Manager of Partial Hospital Programming. JOB DUTIES AND RESPONSIBILITIES: + Maintains confidentiality of all materials handled within the Network/Entity as well as the proper release of information. + Complies with Network and departmental policies regarding issues of employee, patient, and environmental safety and follows appropriate reporting requirements. + Complies with Network and departmental policies regarding attendance and dress code. + Types letters to physicians, referral sources, interdepartmental personnel and various other persons as designated by the responsible staff in a timely manner. + Schedules patients for admissions for the Innovations program. + Answers telephones in a friendly and courteous manner, uses good judgement to route calls to appropriate staff. + Ensures timely initiation of intake procedures through telephone intervention, completion of the intake assessment, and utilizing the EPIC In-basket messaging process. + Verifies benefits/authorization requirements of patients accepted into the program prior to admission. + Registers patients according to hospital procedure. + Compiles and types daily schedule and is responsible for arranging transportation needs for Innovations patients. + Compiles daily schedule in the EPIC system for both therapist and physician schedules. + Maintains the Policy and Procedure Manual in conjunction with the Program Supervisor. + Prepares statistical information and reports for JACHO, State DPW, and other additional program audits. + Maintains files of correspondence coming into and going out of the program – scanning appropriate documents in records as indicated. + Types agendas, memos, reports, and forms for the Program when necessary. + Tracks office supplies weekly and shares needs with the Operating Manager. Maintains tracking of toiletry needs and orders through hospital vendor, as well as ordering nutritional supplies through hospital vendor (ie. Metz Catering). + Maintains daily billing sheet for programming and sends it to Hospital Billing Department each day. PHYSICAL AND SENSORY REQUIREMENTS: Sitting up to 7 hours a day in 2-hour increments. Standing up to 1 hour per day in 10 minute increments. Walking up to 1 hour per day in 10-minute increments. Uses hands and fingers frequently for typing, data entry, and filing. Lifting and carrying up to 10 pounds occasionally. Occasional stooping and bending, rarely reaches above shoulder level. Normal hearing as it relates to conversation and telephone. Normal vision and ability to read computer monitor. COMMUNICATIONS: Must be able to communicate with the treatment team, referral sources, inter-hospital staff, and psychiatric patients and their families. ADDITIONAL REQUIREMENTS: Familiarity with psychiatric treatment methods and terminology preferred. Aptitude with EPIC and computer data entry. Must be able to independently organize and prioritize workload and meet schedules and deadlines on a daily basis. Must be able to drive to sister Partial Hospital Programs within the Network to assist with staffing needs and training as needed. EDUCATION: High School Diploma WORK SCHEDULE: Routinely Monday through Friday, day shift (7:30am - 4:00pm) Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer. (http://www.slhn.org/EOE)