Supervises the technical and administrative functions. Acts as a technical resource for team members. Collaborates to achieve the organizational goals. Implements goals consistent with assigned clinical and nonclinical units. **Responsibilities:** + Supervises the technical and administrative functions. + Supervises employees in daily operations and maintains staffing levels, approves and schedules paid time off and leave requests. Provides leadership and training. Coordinates and provides orientation, education and training. + Develops effective work team. Ensures cross coverage. + Proactively identifies opportunities to improve procedures and processes. + Encourages and supports morale building activities and positive attitudes. + Communicates with employees and provides orientation on policies. A + nalyzes workflow and procedures. + Identifies and implements opportunities to improve speed, quality and effectiveness. + Leads and implements large process improvement projects. + Other duties as assigned. **Education:** + Associate's degree required. + Bachelor's degree preferred. + A High School diploma/GED and five years of experience may substitute the work experience and education requirements. + A Bachelor's degree and one year of experience may substitute the work experience requirement. **Certifications:** + None required. **Complexity of Work:** + Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. + Must be able to take appropriate action in a stressful environment. **Work Experience:** + Three years of related supervisory experience required. + Healthcare experience in a large organization preferred. **Physical Requirements:** + Ability to perform work in a stationary position for extended periods + Ability to operate a computer and other office equipment + Ability to communicate and exchange accurate information + Ability to travel throughout the hospital system + In some locations, ability to transport up to 25 pounds + May require the ability to operate various types of powered material handling equipment. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $25.13 Maximum hourly: $38.33 The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities