You will coordinate deployment activities related lease refresh and device replacement, end-user software reviews and assessing demand along with monthly reporting. This includes forecasting and organizing monthly deployment activities, end-user communications for scheduling and device returns, manage and track the software attestation process along with developing relationships with our team and user groups.
Contract Term: 12 months.
Location: You will be based in our Toronto office and will work in a Hybrid model.
Reporting Relationship: You will report to Team Lead, End User Services.
Your Moneris Career - What you'll doMaintain and support hardware refresh lifecycle by identifying, scheduling, and reporting on hardware replacements required to support end of lease processesReview installed software on end-user devices to assess requirement along with completing software attestation process, software reclamation and license compliancy in collaboration with partner teamsCoordinate deployments and migrations in participation and collaboration with partner teams and key stakeholdersDevelop and deliver end-user communications as it relates to hardware refresh replacements, migrations and software attestations. Managing communication material translation.Propose recommendations to improve software and hardware deployment activitiesBuild reports with relevant toolsLead meetings related to delivering status updates, progress reporting and planning activitiesAccountabilities may be expanded and assignedYour Moneris Career - What you bringMinimum 2 - 4 years of relevant experience and post-secondary education in a related field of study or a combination thereofSimilar experience in a project or deployment coordination roleHigh proficiency with Microsoft Office applications including Excel macros, pivot tables and charts/graphsServiceNow experienceInspire others and demonstrate passionDeal with conflict resolutionNice-to-have...Bilingual in FrenchUnderstanding of information technology terminologiesYour Moneris Career - What you getHolistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace cultureA workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletterLearning & development programs and resources to grow your career#LI-Hybrid
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Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.
We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.