Allentown, Pennsylvania
10 days ago
Deployment Representative I

Responsibilities

Configure, image and customize POS equipment.   Program, test, package and ship credit card equipment, POS equipment, peripherals and supplies.  Fulfill daily order supplies and equipment, receive incoming supplies and maintain inventory.  Must be able to work independently in fast paced department and keep to tight deadlines even when under  pressure.  Identify and resolve problems in a timely manner. Ability to solve practical problems and ability to interpret a  variety of instructions furnished in written, oral, diagram, or schedule form.  Maintain a thorough knowledge of all processes, procedures and information that affect / impact the  department and company as a whole.  Perform other miscellaneous duties as assigned.

Qualifications

High School diploma / GED required.  Any Certification is beneficial. (A+, Net +, security +, Microsoft certifications, etc.)  Position requires frequent lifting of boxes of 10 -20 lbs from floor to desk to shoulder height, occasional lifting  up to 30 lbs from floor to desk to shoulder height, and on occasion lifting up to 50lbs.  Credit card experience in the acquiring or issuing industries preferred.  Proficient computer skills in Word, Excel, Access, and Windows based programs including e-mail.  Ability to work evenings, weekends, and holidays as needed for support, training and/or conversions. Utilize effective time management skills, work effectively under pressure and set personal deadlines, while  working with limited supervision.  Ability to load and unload product shipments, wrap pallets and operation of hand trucks and pallet jacks.  Testing, cleaning and sorting of products for repurpose and RMA to vendors.  Meet acceptable attendance and performance standards.

Hours/Shift

2nd Shift Hours: 4pm EST - 12am EST
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