As the Product Controls Executive, you will lead a team responsible for the development and execution of programs to ensure we have the right controls processes to drive our business forward successfully and safely. The scope of this role includes Business Banking Deposit and Cash Management financial products as well as the agile products overseen by the Head of Product.  Demonstrating strategic thought leadership, collaboration across firmwide partners, as well as delivery of best practices, you will design, implement, and maintain programs and processes to support an always audit ready environment. If you are passionate about defining frameworks to address new challenges, creating strong repeatable processes, ensuring we treat our customers fairly, while supporting a growing business, you may be the perfect fit for our team. 

Job Responsibilities

Partner with Product Owners, Legal, Risk, Controls and Compliance to ensure risks are identified and mitigated   Oversight of controls for key processes, including: fees and billing of deposit and cash management products; statements letters and disclosures, and product management processes Manage the review of exceptions generated from our monthly controls and ensure key product maintenance processes are run on time and properly documented Track oversight of issues to ensure on time closure and escalate issues that are at risk of being delayed Run our monthly “Deposit and Cash Management Controls Review” where we review all open issues, exceptions from key controls, and KPIs that are out of tolerance  Develop and execute recommendations for improving the efficiency and effectiveness of control team organization and processes Develop and Execute a framework to automate existing controls Define opportunities to improve how we control and govern our business processes  Partner with Business Banking Controls Governance in all Exams, Reviews and Audits  Maintain and enhance a process that allows Business Banking to be audit ready at all times Maintain a strong, diverse people pipeline to fill positions quickly and with high quality talent.

Required qualifications, capabilities, and skills

Minimum of 10 years of financial services experience with a track record of leading a strong control environment Strong understanding / experience working in both financial product and agile product environment  Excellent verbal and written communication, ability to articulate complex issues, clearly delivering to various levels of audience Demonstrate confident leadership and sound judgment to influence a strong culture and risk management Lead by example, with exemplary personal and professional attributes. Inspire confidence in all levels of staff as well as key partners from other functional areas and across Lines of Business Bachelor’s degree or equivalent experience required