Depot and Calibration Service
Mettler-Toledo North America
Our Opening and Your ResponsibilitiesDepot & Calibration Service Assistant is responsible for handling calibration equipment enrollment activities, plan, prioritize, schedule, and coordinate to the in-shop calibrator team. Diagnose customer issues, troubleshoot non-technical issues, and escalate technical problems to appropriate the in-shop team when necessary.
Responsibilities:Arrang calibration orders by scheduling jobs to calibrators. Support and prepare job sheets, calibration certificates, and any specific requests from customers when the job have completed. Contact to customers to make delivery appointments. Maintain clear, professional, and empathetic communication with customers throughout the support process. Provide regular updates to customers regarding the status of their inquiries or issues.
Qualifications:Bachelor’s degree in Business Administrative or any fields. Minimum 1 year of experience in Administrative. Good communication skills both verbal and written. Strong problem-solving abilities and attention to detail. Customer-centric approach with a commitment to providing high-quality service. Ability to work independently and collaboratively in a fast-paced environment.
What You Need to SucceedComplete SVC order coming and increase SCV order completion rate 2%Our Offer to YouFive working days.TGIF Flexible hours for Monday and Friday.Life insurance.Accidence insurance.Medical insurance.OPD and dental insurance.Performance bonus.Gratuity.Provident Fund
About Mettler ToledoMETTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.Equal Opportunity EmploymentWe are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.
Responsibilities:Arrang calibration orders by scheduling jobs to calibrators. Support and prepare job sheets, calibration certificates, and any specific requests from customers when the job have completed. Contact to customers to make delivery appointments. Maintain clear, professional, and empathetic communication with customers throughout the support process. Provide regular updates to customers regarding the status of their inquiries or issues.
Qualifications:Bachelor’s degree in Business Administrative or any fields. Minimum 1 year of experience in Administrative. Good communication skills both verbal and written. Strong problem-solving abilities and attention to detail. Customer-centric approach with a commitment to providing high-quality service. Ability to work independently and collaboratively in a fast-paced environment.
What You Need to SucceedComplete SVC order coming and increase SCV order completion rate 2%Our Offer to YouFive working days.TGIF Flexible hours for Monday and Friday.Life insurance.Accidence insurance.Medical insurance.OPD and dental insurance.Performance bonus.Gratuity.Provident Fund
About Mettler ToledoMETTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.Equal Opportunity EmploymentWe are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.
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