Deputy Director, Maintenance of Way - Regulatory Training Job ID: 10728 Business Unit: Metro-North Railroad Location: White Plains, NY, United States Regular/Temporary: Regular Department: Operations Training Date Posted: Feb 26, 2025 Description POSTING NO. 10728 JOB TITLE: Deputy Director – Maintenance of Way (Regulatory Training) DEPT/DIV: Maintenance of Way (MofW) WORK LOCATION: North White Plains FULL/PART-TIME FULL SALARY RANGE: $ 115 , 563 .0 0 – $ 150 , 371 . 00 DEADLINE: March 5, 2025 Metro-North Railroad reserves the right to remove this posting before the Application Deadline. Opening: MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal. We provide service to over 86.5 million customers, traveling in and out of New York and Connecticut. A subsidiary of the Metropolitan Transportation Authority, Metro-North Railroad is one of the busiest commuter railroads in the nation. MTA Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities to its employees. Position Objective: This position is responsible for overseeing all regulatory training and compliance for all Maintenance of Way crafts (including Track & Structures, C&S, Power, and Welding). Additionally, this position will be responsible for leading and managing all training curriculums and initiatives for the Power Department and C&S Department. The Deputy Director, Maintenance of Way - Regulatory Training will serve as the primary relationship manager with Maintenance of Way/Engineering Department senior management regarding all issues concerning training and recertification of trainee and incumbent Maintenance of Way employees, and other employees as required. Oversees leadership of Maintenance of Way Training teams (specifically Power and C&S) to ensure effective management, including day-to-day team and program management, analysis of performance issues (including safety-critical issues), identification and implementation of training and non-training solutions, and coaching and development of Training Officers. Collaborates with Program Development leadership to ensure effective and timely analysis of training needs arising from regulatory requirements, new equipment or procedures, performance problems , and safety initiatives, as well as the development of technical and non-technical training programs and materials. Balances conflicting priorities across programs and with other Training Department senior managers to achieve training and organizational objectives. Leads policy development and needs assessment for the Maintenance of Way Training team. Collaborate with other senior leadership in the Department to plan and implement joint training initiatives, recommend and implement improvements to department-wide policies and practices, ensure effective support to program development initiatives, and address logistical and resource issues. Participates in the assessment of departmental and organizational needs, and establishment of plans to address those needs. Responsibilities: Maintenance of Way Regulatory (243 & 246) Training scheduling, implementation, and oversight: + Set training schedule and ensure proper training coverage for all M of W training teams. + Communicate regulatory schedule and needs to client departments (create and maintain a 3-day block schedule including new Train Approach Warning qualification). + Ensure regulatory training is compliant with all CFRs and ensure client department needs are met consistently . + Ensure Maintenance of Way Training goals and objectives align with organizational structures and staffing needs. Lead maintenance of Way Training; specifically, power and C&S Training: + Oversee all Maintenance of Way Training for the Power Department and C&S Department. + Maintain a strong alignment between the Maintenance of Way Department and the Maintenance of Way Training unit by working with senior leadership of the Maintenance of Way Department, Training Department, and supporting departments to prioritize needs and address issues. Leadership and Staff Development: + Lead, motivate, and develop staff, ensuring that direct reports do the same for their own teams. + Promote a culture of continuous improvement and innovation within the department. + Keeps current with industry-leading training trends and operational trends through participation in MNR meetings, benchmarking, external partnerships , and industry affiliations. Operational Efficiency: + Ensure smooth and efficient operation of MNR training programs through effective management of digital assets and support functions. + Develop and implement strategies for enhancing training effectiveness and operational performance. Strategic Planning: + Contribute to the strategic planning process for the Operations Training department. + Identify and implement innovative solutions to improve training outcomes and operational efficiency. Required Knowledge/Skills/Abilities: + Provide strategic leadership and execution for the Maintenance of Way Training team in training, organizational design, and development of organizational and employee competencies . + Play a key role in Department-wide strategy development and implementation; contribute to the management team’s strategic decision-making . + Align and integrate learning and performance with organizational goals and strategies . + Create and monitor key success indicators against business outcomes for the Maintenance of Way Training team . + Display excellent thought leadership and consultative skills . + Demonstrate success working across businesses by building a foundation of communication and partnership . + Demonstrate strong planning, organizational, analytical , and communication (verbal, written, presentation) skills . + Demonstrate strong project management skills with the ability to take projects from concept to completion with adherence to deadlines . + Demonstrate strong staff and resource management skills . + Demonstrate excellent organizational and coordination skills with the ability to work on several projects simultaneously . + Encourage and implement a team culture and climate of continuous learning . + Exhibit strong leadership skills with the ability to motivate and foster teamwork . + Work various shifts and locations as required . + Technical Training Expert . + Create and deliver effective and efficient training processes and services tailored to unique business needs . + Manage people and training-related costs . + Ensure internal and external customer focus . + Apply information technology appropriately to rapidly deliver quality training products and services . + Working knowledge of automated Human Resources and learning systems (including TIMS, KRONOS, LMS) or the ability to gain such knowledge . + Strong knowledge of applicable MNR (or comparable), FRA, OSHA, and industry rules, procedures, regulations, and standards, including Physical Characteristics, Roadway Worker Safety, Operating Rules, Track Safety Standards, OSHA General Industry Standards, OSHA Safety and Health Regulations, and FRA Fall Protection Regulations . + Performance Consultant . + Develop and align strategies with business and serve as an inside consultant for line management . + Assist line managers in solving organizational, personnel, and change-related issues . + Foster systems thinking, customer focus, and continuous learning . + Strategically manage workforce development . + Keep current with business trends, rules/regulations, and the training implications . + Change priorities while meeting deadlines . + Change Agent . + Understand the organizational culture and what is effective and ineffective . + Demonstrate project planning skills and meet deadlines even as priorities change . + Institutionalize change capability within the organization . + Help line managers to lead and facilitate change . + Act as a consultant in organizational effectiveness . + Enhance management development . + Training Competencies . + Design, develop, implement, facilitate, evaluate, and measure training and development activities . + Apply knowledge of adult learning principles . + Forecast MNR training needs . + Identify and correct unsafe conditions and work practices and emphasize the importance of safety to others . + Analyze performance problems and implement solutions . + Actively partner with management to identify training and development needs . + Develop and maintain a network of contacts with third-party vendors and business partners . + Working knowledge of multiple human resources disciplines including organizational change, employee relations, diversity , and performance management. The following is/are preferred: + Experience working in, leading, and/or instructing multiple Maintenance of Way crafts. + MNR Physical Characteristics and book of rules qualified. + Experience with a unionized workforce. Required Education and Experience: + Bachelor’s degree in Liberal Arts, Education, Transportation, Engineering, or a related field. Demonstrated equivalent experience, education, and/or technical credentials to include an additional four years of related experience may be considered in lieu of a degree. + Minimum of five (5) years of experience developing or delivering training . + Minimum of three (3) years of experience in a Maintenance of Way craft. + Minimum of six (6) years of supervisory experience managing people, preferably a large, dynamic team. + Select, develop, and motivate staff and provide career development for team members. Provide effective coaching and counseling. Manager team and individual performance. Create a professional environment that respects individual differences and enables staff to develop and contribute to their full potential. Other Information According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”). Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position. Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.