WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Job DescriptionSupporting execution of the WNS Analytics Growth Initiatives (WAGI) programs. WAGI ‘s are specialized, knowledge intensive and analytics focused programs driven by the Analytics BU. WAGI are primarily aimed towards increasing sales through multiple channels.
Roles and responsibilities of sales support teams are:
Bid Management – Provide bid management support to sales leaders throughout the opportunity lifecycle.
Follow up with relevant teams on progress and provide an updated status to respective sales leaders.
Solutioning support – Act as liaison between sales and solutions team.
Follow up with respective teams on prioritization, solutioning briefs, track progress.
Sales support – provide active sales support to WNS Analytics sales leaders on:
Existing client pursuits – attend client meetings with sales and solution team members.
Track action items and agreed next steps.
Setup follow up meetings with clients and internal stakeholders.
Identify additional client contacts aligned to WNS Analytics services.
Provide a brief of relevant WNS Analytics services to the clients (1st level meetings) WNS Analytics Cross sell pursuits – Maintain WNS Analytics cross sell plans for identified accounts.
Setup meetings with WNS Analytics account leaders, track actions and next steps.
Identify additional contacts in accounts that are responsible for data and analytics services.
Track opportunities to closure and facilitate interim actions with sales and solution leaders.
Partnership and alliances pursuits – Track opportunities with partners and alliances. Setup relevant meetings, track action items and follow up with owners.
Track opportunities to closure.
Advisor led pursuits – Provide bid management support to advisor led pursuits.
Setup meetings, follow up on actions.
Engage solution team as necessary.
Track to closure.
NxT platform led sales – work closely with sales leaders and capability teams in identifying and pursuing platform led sales.
Engage capability and solution teams as necessary.
Setup meetings, track actions, identify client contacts. Track to closure.
Role requires senior experienced sales support leads, with strong communication skills and past industry knowledge, to execute on the proposed WNS Analytics strategic focus areas and drive the desired business outcomes for the Analytics business unit.
QualificationsGraduate/Post Graduate