Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

Job Description:
Deputy Manager Continuous Improvement CI F&A Processes Department Finance & Accounting F&A. Function Quality Designation Deputy Manager CI F&A Open Positions.
CI F&A Role Objective To drive and embed a culture of continuous improvement across Finance & Accounting processes by identifying inefficiencies implementing Lean Six Sigma methodologies and delivering measurable business impact. The role will support Transformation Initiatives Process standardization and automation opportunities across multiple client accounts.

Key Responsibilities:

Lead CI initiatives across F&A processes P2P O2C R2R using Lean Six Sigma and other improvement frameworks.Conduct process diagnostics Root Cause Analysis and value stream mapping to identify improvement opportunities.Facilitate Kaizen events workshops and cross functional brainstorming sessions.Collaborate with Operations Digital and Transformation Teams to implement Automation and Analytics Solutions.Track and report CI project metrics cost savings cycle time reduction quality improvements Coach and mentor team members on CI tools and techniques.Support client presentations and governance meetings with CI insights and outcomes Ensure compliance with internal quality standards and client SLAs during CI execution.

Required Skills & Competencies:

Strong understanding of F&A processes in a BPM environment.Hands on experience in Lean Six Sigma Green Belt mandatory, Black Belt preferred.Proficiency in CI tools DMAIC SIPOC Fishbone Pareto etc.Exposure to automation tools Power Automate Alteryx RPA is a plus.Excellent Stakeholder Management and Communication Skills.Ability to manage multiple projects and drive results independently.

Qualifications & Experience:

Graduate/Postgraduate in Commerce Finance or related field.6- 9 years of total experience with at least 3 years in CI roles within BPM or shared services.Certification in Lean Six Sigma Green Belt minimum.Experience working with global clients and cross functional teams.

Qualifications

B.Com/ M.Com/ MBA Finance
Six Sigma Green/Black Belt certified