Deputy Operations Manager
ASRC Federal Holding Company
ASRC Federal NetCentric Technology, LLC is seeking an Deputy Operations Manager to support ongoing activities on the Kirtland AFB Engineering Operations Services (KEOS) contract in Albuquerque, New Mexico. KEOS is a base maintenance/operations support-type contract, also known as BMC or BOS.
Job Summary:
The Deputy Operations Manager works directly for the Operations Manager to lead and manage over 160 employees on the KEOS team in the maintenance and repair of facilities and infrastructure across Kirtland AFB (KAFB).
Duties and Responsibilities:
Provides leadership and management in accordance with applicable laws, company policies, and contractual requirements to provide for and facilitate the success of the functions of customer service, material management, and the maintenance, restoration, and replacement of base facilities and infrastructure systems. Submits required reports; fulfills contract data requirements; monitors financial performance; and assists in prompt resolution of performance issues. Assist in overseeing union-represented, SCA, and exempt staff to deliver on contractual requirements across the Operations team. Serves as backup for the Operations Manager as liaison between the company and customer stakeholders. Works with the Quality Control team to ensure quality standards are applied to all levels of the work and measured for effectiveness; enforces organizational standards. Partners with customers to continuously improve performance and business relations. Conducts briefings and participates in meetings for internal and external stakeholders. Responsible for compliance and delivery of services as defined by the contract Performance Work Statement and specifically, the performance objectives contained within. Works closely with Business Manager to manage budgets for labor, material purchases, and overtime and informs leadership of funding status and any forecasted shortfalls or overruns. Performs critical support in base exercises and for real-world responses as an essential member of the Emergency Operations Center. This is an on-call position responsible for responding to the customer and reporting on-site during and after duty hours.
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