ICF is currently seeking a Deputy Project Manager capable of providing leadership and exercising strong project management skills as part of the leadership team for a large national program of Case Coordination for unaccompanied children. As the Deputy Project Manager you will apply your knowledge and experience to support project execution on a national technical assistance project in a federal consulting environment. The purpose of this project is to develop and maintain a national case coordination program which provide child welfare-based recommendations for unaccompanied children in Office of Refugee Resettlement (ORR) custody, particularly in the areas of safe and timely release, identification of children with special needs and development of corresponding recommendations, and placement recommendations. As the Deputy Project Manager, reporting to the Project Manager, you will be part of the management structure, providing direct supervision to the Staffing and Training Manager and the Senior Data Analyst/CQI Manager. The Deputy Project Manager provides oversight over all project staffing, reporting, and CQI activities, as well as support the Project Manager in the oversight of other project activities. 

The successful candidate should have relevant experience and a proven record of project leadership that includes personnel management, subject matter expertise, quality management, risk management, and critical project and program management skills ideally in a federal contracting environment.  Candidates must be able to lead multiple tasks with competing deadlines, be versed in a wide variety of strategies for ensuring quality services, supporting data informed decision making, demonstrated understanding of unaccompanied children, child welfare best practice, and the ability to maintain positive relationships with clients and colleagues. 

Key Responsibilities

Support the Project Manager in work plan/project management plan development and updates.Serve as the primary point of contact on staffing, assignment, and training issues for ORR. Oversee the tracking system related to staffing concerns or issues that need to be brought to the attention of the COR as part of the Weekly Staffing Report.Oversee all report development required by the contract, including the Quarterly Performance and Impact Plan, and ad hoc reporting.Support the Project Manager in directing work priorities to maintain a professionally managed Case Coordination project.Support the Project Manager in the process for annual reviews of Case Coordinator teams to evaluation Case Coordinator compliance with the contract, ORR policies and procedures, timely performance of tasks and deliverables, collaboration with ORR and stakeholders, and training needs.  Ensure summaries of the annual reviews are incorporated into the quarterly performance report and available to the COR upon request.Work as part of the leadership team to develop a quality control plan and manage data quality assurance and quality control activities.  Develop quality control reports for ORR and work with the project team to identify areas of concern and improvement plans.Work with the leadership team to develop procedures for all reporting related to the Case Coordination program, focusing on the safe and timely release of unaccompanied children and all related Case Coordinator activities related to complex cases.Collaborate effectively with project leadership and ORR to use data to inform future service provision. Participate in project related risk-management efforts, recommend adjustments/improvements, and implement solutions.Engage in ongoing interactions with clients and the field, as appropriate.Ensure compliance with contract guidelines.Engage with other experts outside of ICF to ensure that work is informed by the best and most current variety of expertise available on each topic, including consideration of equity and diversity. 

Basic Qualifications

Master’s degree in social work or social science related discipline, or background in law, and at least 5 years of demonstrated child welfare experience. At least 5 years of leadership/project management experience on large projects, preferably with a national scope.At least 5 years of experience working in child welfare, juvenile justice, mental/behavioral health settings with children.At least 3 years of experience working with immigrant youth and families and underserved families. At least 5 years of federal contracting experience.Experience working with federal, state, or local stakeholder organizations.

Preferred Skills

Experience with large-scale project implementation, quality management, organizational change, and systems change.Education and/or experience in the application of race equity, diversity, and inclusion of social justice strategies in human service settings.Knowledge of migrant/refugee issues, particularly related to unaccompanied children and facility release, transfer, and child welfare best practice.Prior work experience in a consulting environment. 

Professional Skills

Ability to prioritize and manage multiple activities simultaneously in a fast-paced, changing environment. Solid team builder and team player with proven ability to manage competing priorities, perspectives and stakeholder needs. Strong analytical, problem-solving, and decision-making capabilities. Ability to deal effectively with rapid change and to prioritize work quickly in response to changing needs.Excellent verbal, oral, interpersonal and written communication skills, including experience with developing and delivering presentations and technical writing.Demonstrated outstanding level of professionalism, including ability to exercise good judgment, discretion, tact, and diplomacy. 

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. 

However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. 

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$67,020.00 - $113,934.00

Nationwide Remote Office (US99)