Entity:

Finance

Job Family Group:

HR Group

Job Description:

We’re equipping our new GBS centre with innovative minds who are excited to lead the transformation of processes with a digital-first approach. Is thinking big – and delivering successful outcomes – in the space of digital solutions and customer experiences your forte? Are you adept at inspiring a team and improving its performance? Do you have a passion for encouraging a culture of curiosity, creativity and collaboration? Here’s where you will have every opportunity to challenge conventions and break new ground. Let’s hear from you.

At bp, we’re reimagining energy for people and our planet. We have a bold ambition: be a net zero company by 2050 or sooner, and help the world get to net zero. Creating a more efficient business that makes the best use of its resources is a critical part of getting there. And that’s what our new global business services (GBS) centre in Pune, India is here to do – put digital at the heart of our business and accelerate the transformation of bp’s business processes across the globe. Driven by the bp values and comprising capabilities in data,

procurement, finance and customer service, the GBS centre will drive pioneering digital solutions and agile ways of working.

Learning Services (LS) is part of People & Culture (P&C), sitting within Service & Solutions reporting into the Regional Service Owner (RSO), who supported by the Global Experience Owner (GEO) and Global Solutions Owner (GSO) aim to provide a positive colleague experience.  Working together with our global learning teams, Learning Services is responsible for learning implementation,

the ‘silent’ end-to-end delivery of training internally and providing support and record maintenance for external training. Day to day activity is managed through our systems; Salesforce and Cornerstone on Demand (CSoD).

As part of the Design Integration team, the Design Integration SME’s primary accountability is to build strong partnerships with the Learning Design Hub translating project requirements into learning solutions. These solutions include the implementation of content into the Learning Management System (Cornerstone) as well as projects which that support leaning within bp. This role reports directly to the Design Integration Lead.

3. Key Accountabilities and challenges

Learning Onboarding

Adding new content to all bp learning systems and embedding into the global operating model/processes, making sure all key teams are up to speed and ready to operationalised the new content

Analysis of existing content to ensure health and maturity of the existing learning catalogue

Make sure that data integrity is maintained across all platforms and knowledge/information management are consistently applied in support of the teams reporting requirements

 Confidential

Truly understanding the business requirements and acting as a trusted advisor to deliver scalable solution that drive the required outcomes

Advise on standard methodologies for deployment of learning within bp and ensure that the quality of the ‘learner journey’ is protected through scalable and effective learning solutions

Building and maintaining excellent working relationships with wider Learning Services teams to deliver a ‘One team’ approach to learning and ongoing quality of service

 

Strategic Projects

Support and drive P&C Services + Solutions initiatives, being in tune with P&C communications and by partnering and collaborating with our GSO (Global Solutions Organisation) via various project work streams and networking channels. 

Lead and support continuous improvement projects using Agile frameworks

Deliver assigned projects within set timeframes to the required quality and in line with agreed outcomes, communicating and mitigating risks throughout

4. Qualifications, Competencies & Attitude

Undergraduate (bachelor) degree level qualification, or equivalent experience 

Significant Learning process or Learning system implementation and maintenance experience including analytical thinking and high attention to detail. 

Digital fluency in order to work with technology teams to implement high-quality digital product and solutions.

Customer focus – all decisions clearly aligned to customer/business and BP wide strategy.

Customer management – Ability to engage with and influence key business customer partnering, basic consultancy skills and a ‘coach approach’ to build trust. Is continually enhancing skills in active listening, influencing and communication

Travel Requirement

Negligible travel should be expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Agility core practices, Analytical Thinking, Communication, Creativity and Innovation, Customer service delivery excellence, Customer Service Design, Data Management, Decision Making, Developing and implementing strategy, Discovered resource estimation and assurance, Employee and labour relations, Extract, transform and load, Global Perspective, Information Security, Leading transformation, Management Reporting, Managing change, Managing strategic partnerships, Measurement and metrics, Organizational knowledge, Performance and planning, Project and programme management, Stakeholder Engagement, Stakeholder Management {+ 2 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.