Design Intern – E-commerce
Educational Testing Service
**About ETS:**
ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.
Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.
**Position Overview**
Be a part of ETS's impactful journey through our Global Marketing & Innovation (GMI) Internship Program. This paid internship offers hands-on experience in customer-centric, strategic projects within your assigned department, providing a comprehensive understanding of ETS’s business operations and insights into our industry’s evolving landscape.
The Design Intern will support the Website Experience Manager and Head of Web & eCommerce in optimizing the ETS.org website and delivering exceptional digital experiences. This role will involve:
+ Updating and optimizing website content and pages for engagement and consistency
+ Conducting user testing, analyzing feedback, and collaborating with UX designers to improve usability
+ Monitoring website performance metrics and supporting A/B testing initiatives
+ Working on eCommerce functionalities to ensure a seamless purchase experience for ETS products and services
+ Collaborating with cross-functional teams, including marketing, design, and development
**Program Details:**
This paid, hybrid internship is expected to begin in early June 2025 and last 8 weeks. Interns must be able to work from our U.S.-based office in Princeton, New Jersey.
**Required Skills:**
+ Basic understanding of web design principles and usability standards
+ Familiarity with content management systems (e.g., WordPress, Drupal)
+ Proficiency with tools like Google Analytics, Adobe XD, or Figma for data analysis and UX design
+ Strong attention to detail for maintaining consistency in branding and design
+ Excellent written and verbal communication skills for collaboration with cross-functional teams
**Preferred Skills:**
+ Basic knowledge of HTML/CSS for minor website adjustments
+ Familiarity with eCommerce platforms and optimizing checkout processes
+ Exposure to A/B testing tools and performance optimization techniques
+ Interest in education technology and digital transformation
**Required Education:**
Currently enrolled in an undergraduate or graduate program in one of the following fields:
+ UX/UI Design
+ Digital Media
+ Computer Science
+ Information Systems
+ Human-Computer Interaction (HCI)
+ Graphic Design
**ETS is mission-driven and action-oriented**
+ Diversity, equity, inclusion, and belonging are at the forefront of ETS employees' daily work. To further foster an inclusive environment, ETS is home to a wide variety of Affinity groups that celebrate the diversity of our talented employees.
+ How about cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders? ETS offers multiple Business Resource Groups (BRG) for you!
+ Are you passionate about volunteering and being active in your career and community? ETS offers our Center for Advocacy & Philanthropy (CAAP) where we encourage ETS employees to become active volunteers in their communities and schools through the ETS Cares Giving Campaign. Our employees can support any 501c3 or eligible charity of their choice.
**ETS is an Equal Opportunity Employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.**
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