Your Role

Gensler’s brand design team is fun, talented, passionate, enthusiastic, and great at helping our clients enhance their brand and business performance. As a design firm, Gensler is committed to being client-first, diverse, exploratory and sustainable-minded.  Come join our Los Angeles brand studio as design manager/project manager working with clients across industries and the world to inform brand experiences, graphic communications and spatial design projects that embody our clients’ mission, vision and purpose. 

This position is best suited for a personable account manager to maintain client accounts and serve as our main point of contact externally as well as internally with the project team. The ideal candidate will have a passion for helping others and a drive for providing exceptional client service. Applicants should also be proficient with audits, spreadsheets, and other productivity software

What You Will Do

Develop the skills to independently manage projects for clients, navigate team strategies, staffing, time and budget management.

Maintain accurate client records, keeping track of scopes of work, contract updates and renewals.

Coordinate vendor/consultant contributions to projects.

Organize regular research and analysis around client issues, consumer behavior and design trends.

Work on new business proposals/presentations.

Learn key aspects of studio business and proactively develop ways to create better client engagements, people-centric approaches, and project efficiencies.

Coordinate studio financial cycles by managing client follow-up, calendars, deadlines, meetings.

Own studio calendar and coordinate internal communications/events such as weekly crits, design happy hours, service initiatives and field trips.

Lead with excellence, curiosity, and kindness

Work with strategy and design leaders to prepare presentations, workshops, and related research and client interactions.

Write and edit project briefs for project teams.

Your Qualifications

10+ years experience in an agency, marketing/communications capacity, interior design/architecture firm or similar.

Bachelor’s degree in liberal arts, marketing, business or design-related field.

Highly organized and aware of how to use/create tools that support work efficiency.

Excellent verbal and written communication skills.

Ability to multitask and juggle several responsibilities simultaneously.

Totally client- and team-oriented, knows how to balance demands for time and resources.

Proficient in MS Office programs; experience with Adobe Creative Suite a plus.

**The base salary range will be estimated between $110,000-$134,000 plus bonuses and benefits and contingent on relevant experience.

Life at Gensler

At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to “Well-being Week,” our offices reflect our people’s diverse interests.

We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities.  Our annual base salary range has been established based on local markets.

As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.