Design Program Manager, Global, Workplace Design & Construction (WD&C)
Amazon.com
The Global Design team is looking for a creative, innovative, results-oriented Program Manager based in Seattle, WA or Arlington, VA who will be responsible for supporting the Global Design Team, reporting to the Senior Manager, Global Design. This role will support the Design teams across 3 global regions (AMER, EMEA and APAC) and will work closely with the Design & Construction (D&C) team, the Workplace Guidelines & Standards team and the Global Transformation & Insights team.
This role will be responsible for program management of the various initiatives of the Design Team, through the introduction and oversight of tools and schedule tracking, as well as assisting in coordination and content development to ensure standardization, high-quality deliverables and on-time delivery. The Design Team is responsible for a wide range of projects, including Capital Planning, establishing foundational design packages for use by our design partners and vendors, and providing design oversight for new and post-occupancy renovation projects. Over time, this role should gain familiarity with Amazon’s Global corporate workplace portfolio in order to assist in ensuring that our tools and resources are equally applicable regionally. This role will also work with the Workplace Guidelines & Standards team, and the Design & Construction Delivery teams globally.
The successful candidate has experience in design and delivery of corporate workplace – including knowledge of industry benchmarks (both aesthetic and budget specific). The successful candidate will be able to communicate clearly at all levels, and yet is not afraid to dive deep into details. This role works autonomously and creatively in a fast-paced, ambiguous environment, and will be working on multiple projects, most of which have very tight delivery timelines. Attention to detail and ability to inspect issues and processes brings simplified solutions to complex problems is paramount. They should also understand the nuance of being approachable, while at the same time consultative. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause.
This role supports our Global team, so may requires travel approximately 10% of the time.
Key job responsibilities
• Oversee and coordinate various tracks of work for the Global Design team, including involvement and coordination with relevant stakeholders, to ensure content consistency, quality, and on-time delivery.
• Strategic partnership with the Senior Manager, Global Design on specific initiatives.
• Work cross functionally with regional peers to ensure a consistent experience for customers, whilst respecting local/cultural nuance.
• Collaborate with GREF partner teams, including Regional Portfolio Management, Sustainability and Environmental Health and Safety, and Travel and Events, to elevate program deliverables and improve the quality of Amazon workspace with a focus on resiliency, efficiency, health, and safety.
• Routinely connect to external industry, professional bodies and communities, ensuring new industry standards, best practices, technology, and innovations are adopted into the program.
About the team
The Global Real Estate and Facilities (GREF) team provides real estate, facilities, and workplace services in over 60 countries. GREF is organized into three pillars: Regional Portfolio Management, Global Centers of Enablement, and Global Centers of Expertise. The Workplace Design and Construction team sits within the Global Centers of Expertise.
The Global Design team shapes design concepts that align with GREF's strategic vision and brand identity, enhancing employee well-being. The Workplace Guidelines team creates, implements, and refines Amazon's Global Workplace Design Guidelines and Standards. The Design & Construction delivery team builds new and refreshed office spaces, labs, production facilities, and more.
Amazon embraces diversity and inclusion through employee-led affinity groups, innovative benefits, and ongoing learning experiences. The team values work-life balance and encourages employees to find their own balance between work and personal lives. Mentorship and career growth are also prioritized, with a focus on knowledge sharing and providing development opportunities.
This role will be responsible for program management of the various initiatives of the Design Team, through the introduction and oversight of tools and schedule tracking, as well as assisting in coordination and content development to ensure standardization, high-quality deliverables and on-time delivery. The Design Team is responsible for a wide range of projects, including Capital Planning, establishing foundational design packages for use by our design partners and vendors, and providing design oversight for new and post-occupancy renovation projects. Over time, this role should gain familiarity with Amazon’s Global corporate workplace portfolio in order to assist in ensuring that our tools and resources are equally applicable regionally. This role will also work with the Workplace Guidelines & Standards team, and the Design & Construction Delivery teams globally.
The successful candidate has experience in design and delivery of corporate workplace – including knowledge of industry benchmarks (both aesthetic and budget specific). The successful candidate will be able to communicate clearly at all levels, and yet is not afraid to dive deep into details. This role works autonomously and creatively in a fast-paced, ambiguous environment, and will be working on multiple projects, most of which have very tight delivery timelines. Attention to detail and ability to inspect issues and processes brings simplified solutions to complex problems is paramount. They should also understand the nuance of being approachable, while at the same time consultative. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause.
This role supports our Global team, so may requires travel approximately 10% of the time.
Key job responsibilities
• Oversee and coordinate various tracks of work for the Global Design team, including involvement and coordination with relevant stakeholders, to ensure content consistency, quality, and on-time delivery.
• Strategic partnership with the Senior Manager, Global Design on specific initiatives.
• Work cross functionally with regional peers to ensure a consistent experience for customers, whilst respecting local/cultural nuance.
• Collaborate with GREF partner teams, including Regional Portfolio Management, Sustainability and Environmental Health and Safety, and Travel and Events, to elevate program deliverables and improve the quality of Amazon workspace with a focus on resiliency, efficiency, health, and safety.
• Routinely connect to external industry, professional bodies and communities, ensuring new industry standards, best practices, technology, and innovations are adopted into the program.
About the team
The Global Real Estate and Facilities (GREF) team provides real estate, facilities, and workplace services in over 60 countries. GREF is organized into three pillars: Regional Portfolio Management, Global Centers of Enablement, and Global Centers of Expertise. The Workplace Design and Construction team sits within the Global Centers of Expertise.
The Global Design team shapes design concepts that align with GREF's strategic vision and brand identity, enhancing employee well-being. The Workplace Guidelines team creates, implements, and refines Amazon's Global Workplace Design Guidelines and Standards. The Design & Construction delivery team builds new and refreshed office spaces, labs, production facilities, and more.
Amazon embraces diversity and inclusion through employee-led affinity groups, innovative benefits, and ongoing learning experiences. The team values work-life balance and encourages employees to find their own balance between work and personal lives. Mentorship and career growth are also prioritized, with a focus on knowledge sharing and providing development opportunities.
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