Desktop Support
Hire IT People, LLC
Job Seekers, Please send resumes to resumes@hireitpeople.com Detailed Job Description: This is a Desktop support role focusing less on network support and more on Desktop/PC Support. Please note - this is a 100% onsite position. While the interview can be webcam, an in-person interview is preferred. This role will be focused on support of desktop systems for configuration, deployment, and support. Senior networking/LAN admins will be too senior for the role and should not be considered. This position will include 90% hands on support work with Windows Desktop Systems. There will be some Windows Server and Active Directory support and troubleshooting, but it is primarily as desktop role. Duties include providing technical end-user and desktop support within local area network environment. Activities include diagnosing problems related to PC hardware, software, multi-function devices, and all related local area network systems. Provide support to networking team in maintaining the availability of centralized, decentralized, and remote network services including but not limited to file service, local and remote printing, local electronic mail, Internet electronic mail, Microsoft Office desktop applications, remote access, and Internet/Intranet web connectivity. Intermediate working knowledge of Microsoft Active Directory service. Support end-users access to network resources and adds/modifies/ deletes user accounts for file/print and remote services. Install software updates and patches to desktop operating systems, server-based applications, and centralized services. Create and maintain up-to-date IT assets inventory reports.
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