Desktop Support Analyst
Peopletogo
Job Title: Technical Analyst
Type: 3-month Contract
Location: 4431 80 St, Delta, BC V4K 3N3
Start Date: ASAP
Days/Hours: Monday to Friday/ 8:30 AM to 4:30 PM
Rate: $25 to $27/hr T4 OR $30/hr Inc.
Hours/Week: 37.5
Position Summary
As our client’s Technical Analyst, you will provide technical support to all company IT systems, networks, security systems, and technical production equipment, as well as support and customer service to all company staff and occasionally visitors and guests.
Responsibilities:
Qualifications: Completion of at least a post-secondary diploma in a related field, and certification in computer programming, support, or network administration is required, or a combination of education and experience 5 years of experience with Windows, and MacOS operating systems Deep InTune experience is desirable Thorough knowledge of Windows family (10, Server 2012+), Office 365, Mac OS, networking concepts and implementation, and security best practices, including every best practice related to desktop and end-user. CompTIA, A+, Server+, Network+, Security+ (with at least one certification is desirable) Customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources Ability to work in a team environment as well as independently with minimal supervision Ability to learn new skills and adapt to a fast-paced working environment. Ability to work under pressure and prioritize tasks and projects effectively Solid troubleshooting, problem-solving, and analytical skills Excellent interpersonal and communication skills Must have the ability to obtain RCMP Criminal Record Check and maintain security clearance
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