Charleston, SC, 29409, USA
3 days ago
Desktop Support Analyst
Description We are offering a short term contract employment opportunity for a Desktop Support Analyst based in Charleston, South Carolina. This role is in the Real Estate Property/Facilities Management industry, and it involves addressing and resolving end-user issues, tracking user incidents, and managing mobile device environments, among other tasks. Responsibilities: • Effectively manage and troubleshoot various aspects of mobile device environment, including devices like iPhones, iPads, and Androids. • Carry out software deployments as and when necessary. • Maintain an accurate inventory of surplus equipment. • Efficiently respond to and keep track of user incident and request work activities via a ticketing system. • Resolve end-user issues, ensuring timely updates to the affected users. • Install, configure, and troubleshoot network printers, scanners, and local printers. • Ensure the accurate processing of customer credit applications. • Maintain precise and up-to-date customer credit records. • Monitor customer accounts and take appropriate action when needed. Requirements • Proficiency in Microsoft software and applications • Familiarity with Active Directory, with the ability to manage and troubleshoot issues • Knowledge of computer hardware, including the ability to identify, troubleshoot, and resolve hardware issues • Experience with configuration management, capable of setting up and maintaining system configurations • Ability to handle deployments, including the installation and setup of new systems and software • Demonstrated experience in deskside support, providing direct assistance to users when needed Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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