Remarkable people, trusted by clients to design and advance the world. 

Wood is recruiting for a Deskside Support Coordinator to join its IT team. You will be responsible for delivering day-to-day IT support for complex IT issues through our IT user support tool service. Support will be provided by telephone, email, and chat applications to provide a resolution to IT issues. There will be a requirement for onsite support to assist with technical solutions and offer guidance. 

This position is based in our Reading office and will be full time onsite. 

#LI-Onsite

 

The Role

This is a fantastic opportunity for an individual in the early stages of their career with a passion for all things IT, who enjoys problem solving and has an empathetic character and is able to maintain strong relationships with frustrated users 

You will be part of the team who are the Face of IT, a pivotal role, with opportunities to develop your skills as we move to new technologies. 

You would be joining the team during an exciting phase where we are looking to develop a new way of working with your ideas helping to shape the future of Wood IT. A truly rewarding role working within a global team. 

 

Our Clients and Projects 

Designing the future. Transforming the world.

Wood delivers solutions across more than 60 countries with local offices covering all major energy and materials hubs globally. 

For more than 160 years, we have partnered with clients to deliver engineering, advisory and operational solutions to some of the world’s most complex and critical challenges in energy and materials.

What we can offer

Meaningful and interesting projects we support green hydrogen and fuel switching, as well as supporting local clients with energy transition Flexible working arrangements that balance client, team and individual needs offering hybrid working arrangements Commitment to Diversity and Inclusion; we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market Flexible benefits package; inclusive of 33 days annual leave (including public holidays), generous contributory pension scheme, private medical cover, 4x base salary life insurance; all of these and more that can be adapted to suit your own lifestyle  Commitment to continued professional development; development plans that are tailored to your individual needs and interests Global connections; join experts around the world who are at the leading edge of our industry, shaping the standards of our profession