Columbia, Maryland
Category: Field
Full Time
Job ID: 908146
Work Setting: Corporate/Field Office
Est. Pay: $17 / Hour
Posted Date: 2/13/2025
Columbia, Maryland
Work Setting: Corporate/Field Office
Category: Field
Full Time
Est. Pay: $17 / Hour
Job ID: 908146
Posted Date: 2/13/2025
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Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.
The Desktop Support Specialist Intern assists staff in Amergis’ Corporate Office and remote locations with technical support of laptop and desktop computers, applications, and related technology. This support includes installation, configuration, testing and troubleshooting of computer systems and peripherals within established guidelines. In addition, the Desktop Support Specialist Intern helps maintain, upgrade and repair associated equipment.
Essential Duties and Responsibilities: Assists the End User Computing team with daily operations including imaging, testing, and deployment of company laptops and desktop computers. Assists with troubleshooting and resolution of end user hardware and software issues. Performs installation of computer equipment and peripherals. Assists with upcoming company projects including replacing over 800 outdated user devices with newer models and upgrading all company computers to Windows 11. Assists Amergis employees with the installation, configuration, and ongoing usability of computers, peripheral equipment, and software. Works with the Amergis Service Desk and other IS teams to resolve technical problems with computer equipment and software. Troubleshoots and resolves support tickets within ServiceNow escalated by the Service Desk. Assists with supporting other projects and programs. Performs other duties as assigned/necessary. Minimum Requirements: Enrolled in an undergraduate degree program with a preferred concentration in Computer science, information technology, computer programming Experience supporting Windows laptop and desktop computers Preferred Excellent written and verbal communication skills; proficiency in the English language is required Excellent customer service, problem-solving, and conflict resolution skills. Results driven and high standard of professionalism
Benefits:
At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical), Health Advocate Employee Assistance Program, Health Savings Account , 401(k), 401(k) Company Match, Profit Sharing, Short Term Disability, Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death and Dismemberment Insurance, Voluntary Life and Accidental Death and Dismemberment Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Accident Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance, Pet Insurance, MilkStork, Transportation Benefit, Educational Assistance Program, College Partnership Program, Paid Time Off/Company Holidays *Benefit eligibility is dependent on employment status.
Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. This posting will remain active on job boards for 5 days from date of posting unless there is a good faith basis to extend the posting date. Please note that this pay range represents a good faith estimate of the compensation that will be offered for this position based on the circumstances. The actual pay offered to a successful candidate will take into account a wide range of factors, including but not limited to location, experience, and other variable factors.
“Pursuant to the San Francisco Fair Chance Initiative, Amergis will consider for employment qualified applicants with arrest and conviction records”
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Columbia, Maryland
FieldOffice
Field
Full Time
$17 / Hour
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