Desktop Support Technician Smithfield, RI **Onsite** Contract $15.58/hr - $17/hr Our client is looking for a Desktop Support Technician for a 3-month contract in Smithfield, RI 02917. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment. Contract Duration: 3 months **Required Skills & Experience** + Previous experience in desktop and/or deskside support + Solid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills, PC imaging and deployment and IMAC experience + Excellent customer service skills + A+ Certification is a plus **What You Will Be Doing** + Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. + Documents, maintains, upgrades, or replaces hardware and software systems. + Supports and maintains user account information including rights, security, and systems groups. + Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. + Network connection issues, track network connections back to network switches. + Escalates problems and issues to a higher level of support if unable to resolve. + Represents our client in a professional and businesslike manner and communicates effectively with customers and associates. + Interacts with customers, responding to routine technical questions or request for information. **You will receive the following benefits:** + Medical Insurance - Four medical plans to choose from for you and your family + Dental & Orthodontia Benefits + Vision Benefits + Health Savings Account (HSA) + Health and Dependent Care Flexible Spending Accounts + Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance + Hospital Indemnity Insurance + 401(k) including match with pre and post-tax options + Paid Sick Time Leave + Legal and Identity Protection Plans + Pre-tax Commuter Benefit + 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance. **Posted by:** Kenny Edgerton **Specialization:** Technical Engineering / Design / Support