Desktop Support Technician Rio Rancho, NM **Onsite** Contract $18.4/hr - $21/hr Our client is looking for a Desktop Support Technician for a 6-month contract in Rio Rancho, NM 87124. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment. Contract Duration: 6 months **Required Skills & Experience** + 3-5 years technical experience. + Windows imaging. + Intermediate Windows OS troubleshooting. + Cleanroom experience recommended. + Excellent customer service skills + Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10/11 + You must have a strong sense of ownership and be willing to take responsibility for factory sustaining as well as supporting projects. + You will need to be able to multi-task and prioritize between multiple factory issues. **What You Will Be Doing** + Troubleshooting and repairing software and hardware issues on the factory computing equipment. Troubleshooting will take place on the system, module, and component level. + Interface with other computing specialists in IT Networks, Windows, GOS Service Desk, and Process Integration (PI) to troubleshoot complex issues as a team. + Help support parts management; including ordering, forecasting, stocking, and properly disposing of used computing equipment. + Responsible for communication with customers, Client technicians, and software / hardware specialists. + Mount servers into the rack in Datacenter + Connect network cable. + Set up iLO based on document provided. + Basic troubleshooting + Patching of servers and clients + Network Physical Touch Support + Candidate will be part of onsite team maintaining network environments in support of physical touch (Smart Hands) support of Incident and Service Requests. + Provide Incident & Request support by working with remote Level 2/3 teams to assist in resolving outages fixing issues including replacement of cabling or hardware components. + Provide support in assisting data center teams and data center managers in accomplishing daily infrastructure new landings within SLA. **You will receive the following benefits:** + Medical Insurance - Four medical plans to choose from for you and your family + Dental & Orthodontia Benefits + Vision Benefits + Health Savings Account (HSA) + Health and Dependent Care Flexible Spending Accounts + Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance + Hospital Indemnity Insurance + 401(k) including match with pre and post-tax options + Paid Sick Time Leave + Legal and Identity Protection Plans + Pre-tax Commuter Benefit + 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance. **Posted by:** Kenny Edgerton **Specialization:** Technical Support