TEKsystems is seeking an experienced IT Desktop Support technician in the Sarasota area for an on-site 3 month contract to hire position with a great Organization! Description RESPONSIBILITIES The IT Technical Support Engineer position is one that provides on-site support for their Sarasota location with “Hands On” technical support and training. This position will be responsible to ensure timely resolution to tickets. Monitor tickets to detect trends in technology issues and work with the IT Corporate team to implement solutions. This position will require Customer Relationship Management support as it applies to the technology infrastructure (Issues, risks, mitigation plans, documentation, communication to IT group for needs, and drive customer satisfaction) This person will be handling escalated IT Help desk tickets as it relates it various IT issues end users may be experiencing. Examples of technical duties would be assisting with new hires, installing equipment, assisting with shipping/prep of equipment, working with network teams, terminations, hardware/software support, remote support etc. Requirements: •2+ years of IT Support experience (on-site hands on support) •Experience working with a ticketing system and documenting/closing tickets. •Basic knowledge of active directory(resetting passwords) Additional Skills & Qualifications Schedule: Monday-Friday 8a-5pm Skills desktop, windows 10, support, troubleshooting, hardware, active directory, windows, customer service, technical support, deployment, help desk support, help desk, imaging, office 365, printers, ticketing system, service desk, hardware support Top Skills Details desktop, windows 10, support, troubleshooting, hardware, active directory, windows, customer service, technical support, deployment, help desk support, help desk Experience Level Intermediate Level Pay and Benefits The pay range for this position is $19.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Sarasota,FL. Application Deadline This position is anticipated to close on Mar 6, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.