Job Title: Desktop Technician
Type: 3-week Contract
Location:  133 Montee de Liesse, Montreal, QC
Start Date: November 11, 2024  
End Date: November 29, 2024
Days/Hours: Monday to Friday/ 8:00 AM to 5:00 PM
Hours/Week: 40
Pay Rate: $20.00/hr T4 OR $24.50/hour Inc.

Responsibilities:

Perform IMAC (installs, moves, add, changes) services on hardware on desktops, laptops, tablets, flat panel monitors, printers, point of sale (POS) + peripherals, routers, firewalls, switches, & access points Perform desktop and COTS (custom-off-the-shelf-software) installation/upgrades including staging & imaging Provide break-fix services Perform 1st level deskside Support troubleshooting & remediating hardware, software, & network related issues for end users Provide 1st level help desk Support troubleshooting & remediating hardware, software, & network related issues for end users for end users Perform LAN & internetworking related activities Handle bench repairs & remedial maintenance Deal with 3rd party IT vendors as required Manage IT asset inventory as required Knowledge, Skills, and/or Abilities Required: 0-1 years of hardware, software (Windows 7/10), & end user support experience Have basic internetworking & troubleshooting skills Must have a minimum of a Diploma from a recognized IT program Working towards or have A+ certification Must be a self-starter and can manage multiple tasks concurrently Good customer service skills Good verbal & written communication skills Ability to work independently or as part of a team Ability to complete tasks effectively with minimal supervision Available to work flexible work schedules