SUMMARY ASM GLOBAL, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Destination Services Assistant. This position will assist with general administrative functions and offers support to the Visit El Paso division with day-to-day operations of the department. Extensive software skills are required, as well as research abilities and strong communications skills. ESSENTIAL DUTIES AND RESPONSIBILITIES + Provides general administrative assistance and support to the Visit El Paso division to include tourism, sales, servicing, visitor services and film & creative industries + Demonstrates considerable knowledge of office practices and procedures and excellent knowledge of office computer software + Able to follow oral and written instructions and communicate effectively with others in both oral and written form + Good organizational skills, the ability to multi-task and prioritize work and competing deadlines + Assists with processing of invoices, check requests, expense reports + Assists with all travel reservations for Destination El Paso + Assists in compiling data for monthly, quarterly, and yearly reports through IDSS or other internal reporting platforms + Maintain database of hotel partners, attractions, entertainment, annual events, camp groups to include RV parks + Maintain organized file system for department, including accounting records, requests for quotes, distribution lists and database of local, regional, state and national media + Assists in requesting quotes/making purchases of promotional items, corporate items and uniforms requiring branding + Maintains all inventory is CRM system + Maintains all digital welcome signage requests for convention, sports and local events + Main point of contact for downtown restaurants for vendors with consistent communication about conventions, sporting events and tourism related events + Assists managers with preparations to travel to tradeshows/conferences including shipping of tradeshow displays and promotional items, printed collateral, advances, reservations + Provides assistance and support with special events hosted by Visit El Paso including luncheons, familiarization tours and site visits + Assists the visitor information centers with phone and in-person support either at centers or mobile information sites as needs arise + Provides back up support when team members are out-of-office for travel or off-site events + Requires ability to work flexible and extended hours, including nights, weekends, and holidays, in addition to normal business hours as required + Performs related duties as required or assigned QUALIFICATIONS + Excellent knowledge of computer software packages necessary to complete assignments to include Microsoft Office (Word, Excel, PowerPoint, Teams) + Administrative experience 1-3 years preferred + Strong customer service and business etiquette skills + Excellent organizational, planning, communication, and inter-personal skills + Maintain an effective working relationship with clients, partners, employees, and others encountered in the course of employment + Organize and prioritize under pressure and/or stringent schedule and produce accurate results + Remain flexible and adjust to situations as they occur + Ability to communicate effectively orally and in writing, to be tactful, courteous, and professional + Must have a valid Driver’s License. EDUCATION AND WORK EXPERIENCE + High school diploma or GED + One-year experience in administrative work, customer service or travel/hospitality industry + Excellent multi-task and organization skills + Bilingual (English-Spanish) preferred PHYSICAL DEMANDS Examples: + Daily sitting, focusing on and operating a computer for over 60 minutes at a time. + Ability to read printed words and numbers in printed form and on computer monitor. + Communicate by telephone for up to 30 minutes at a time on a daily basis. + Stand several times a day for up to five minutes to operate photocopier, FAX machine. + Daily lifting up to 25 lbs. Up to five minutes at a time. Daily carrying up to 25 lbs. up to five minutes at a time. + Daily standing for up to 15 minutes at a time operating office equipment such as fax, printer or photocopier. + See and distinguish objects or symbols as 20 feet or more and 20 inches or less. Depth perception, peripheral vision and bringing objects into focus. + Write using pen/pencil or computer keyboard for up to 30 minutes at a time on a daily basis. + Climbing ladders and staircases multiple times per day as needed. + Ability to travel by automobile and/or air. NOTE: This description portrays in general terms the type and levels of work performed and are not intended to be all-inclusive or to represent specific duties of anyone incumbent. The knowledge, skills, and abilities may be acquired through combination of formal schooling, self-education, prior experience, or on-the-job training. This description portrays in general terms the type of levels of work performed and it did not intend to be all-inclusive or to represent specific duties of any incumbent. The knowledge of skills and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job-training. For special accommodations please call 915-534-0628. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA, Federal Contractor