Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. · A PROUD HISTORY OF OVER 75 YEARS · FY22 REVENUE 10.4 BN USD · WE’RE PRESENT IN 66 COUNTRIES · OVER 1,400 ACTIVE GLOBAL CLIENTS Location: Open for Austin, TX and Sunnyvale, CA Job Description Roles and Responsibilities Partner with the training team to develop and implement WalkMe content Collaborate with cross-functional teams to identify user needs, design solutions, and optimize the user experience. Conduct quality assurance testing to ensure content is functioning correctly and effectively. Manage and update WalkMe content on an ongoing basis to ensure accuracy and relevancy in alignment Manage backlog for WalkMe development Track and analyze user engagement data to identify areas for change management. Provide training and support to end-users and stakeholders on WalkMe content and functionality. Qualifications Understanding of web-based technology such as HTML and JavaScript to help embed the WalkMe solution to the correct HTML elements on the page Experience in business analysis and process improvement, with a focus on driving user adoption and engagement. Knowledge of software development and organizational change management methodologies, project management principles, and agile practices. Excellent communication skills, with the ability to work collaboratively with cross-functional teams and with consultants. Experience in developing and maintaining WalkMe content and training and supporting end-users on WalkMe content and functionality. WalkMe certification (recommended). Expected annual pay for this role ranges from $60,000 to $135,000 - Austin, TX and $60,000 - $148,500 for Sunnyvale,CA. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options. Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law. JSP - Java Server Pages