Role Proficiency:

Develop applications in assigned area of responsibility on ERP/CRM systems under regular supervision of a senior developer

Outcomes:

     Work with project team to develop unit test and document small and medium complex level programs as needed for the projects      Develop unit test use cases required by the project      Understand the application/feature/component design and develop the same in accordance with user stories/requirements.      Code debug test and document; communicate product/component/feature development stages.      Effectively interact with customers and articulate their inputs      Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models      Follows the best practises set by the project requirements.      Learn technology business domain system domain individually and as recommended by the project/account Perform other duties as assigned or requested 

Measures of Outcomes:

     Completion of applicable technical/domain certifications      Adherence to coding standards set by ERP/CRM Practice.      Set goals in NorthStar and timely measure the progress and update accordingly.      Follow up with reporting manager to complete feedback check-in process before due date.      Completion of all mandatory training requirements t/technology/industry specific trainings UST mandatory trainings)      Reduction of reoccurrence of known defects      Quick turnaround of production bugs      Number of post delivery defects      Adherence to schedule and timelines Adhere to SLAs where applicable (if supporting)

Outputs Expected:

Requirement:

Understand the requirements/user stories

Estimate:

Estimate time
effort
and resource dependence for one's own work Follow scrum ceremonies.

Design:

Understand the design/LLD and link it to requirements/user stories

Configuration and Coding:

Learn coding standards and practices them in development. Develop code with guidance for the above

Test:

Create and conduct unit testing. Test class coverage above 90%.

Code Review :

Participate in code reviews with Tech Lead

Manage Defects:

Fix defects and document root cause analysis.

Document:

Create documentation for one's own work

Status Reporting:

Report status of tasks assigned Comply to project related reporting standards and process

Manage knowledge:

Consume and contribute project related documents
share point
libraries
client universities

Release:

Adhere to release management process

Domain relevance:

Develop feature / component with good understanding of the business problem being addressed for the client

Skill Examples:

     Ability to debug and do RCA for any defects reported by testing team.      Explain and communicate the design / development to the customer      Perform and evaluate test results against product specifications      Develop user interfaces business software components and embedded software components      Manage and guarantee high levels of cohesion and quality      Estimate effort time required for own work      Perform and evaluate test in the customer or target environment      Work in a team environment      Good written and verbal communication abilities   Proactively ask for and offer help   A quick learner who can adapt to learning new technologies relevant to ERP/CRM.   Experience in researching production system issues     Ability to work closely with client to convert production issues to solutions and suggest options     Ability to advise on best practices and approaches to the team and the client     Experience in creating and maintaining configuration steps like sandbox refresh activities.   Ability to prepare test data and steps for unit integration and production testing as per project needs.   Strong and effective written and verbal communication skills  

Knowledge Examples:

     Knowledge of various ERP/CRM cloud platform features and automations.      Thorough knowledge of coding best practices and understanding the limitations of coding.      Experience using data loading tools.      Understanding of production deployment and solving deployment errors. Knowledge of Agile Methods - Scrum and Kanban

Additional Comments:

Mandatory Skills: SCCM, Packaging, WindowsOS administration, Intune, Device Certification, Incident Handling Skill to Evaluate: SCCM,-Packaging,-WindowsOS-administration,-Intune,-Device-Certification,--Incident-Handling Experience: 3 to 5 Years Job Description: Job Overview: We are seeking a highly skilled SCCM L3 Engineer to join our IT team. The ideal candidate will be responsible for managing and maintaining the System Centre Configuration Manager (SCCM) infrastructure, ensuring seamless deployment, and providing advanced support for complex issues. We are also looking at this candidate who has at least L2 experience in Intune MDM Key Responsibilities: SCCM Administration: Manage and maintain the SCCM infrastructure, including installation, configuration, and troubleshooting. Software Deployment: Oversee the deployment of software packages, updates, and patches across the organization. System Monitoring: Monitor system performance and ensure the health and stability of the SCCM environment. Incident Management: Provide L3 support for SCCM-related incidents and problems, ensuring timely resolution. Automation: Develop and implement automation scripts to streamline SCCM operations. Compliance: Ensure compliance with organizational policies and industry standards. Documentation: Maintain comprehensive documentation of SCCM configurations, processes, and procedures. Collaboration: Work closely with other IT teams to integrate SCCM with other systems and support cross-functional projects. Intune: Manage and secure mobile devices, apps, and PCs using Microsoft Intune to ensure compliance and protect corporate data. Required Skills and Qualification: Proficiency in SCCM /Current Branch. Knowledge of Windows Server and Active Directory. Experience with PowerShell scripting. Familiarity with SQL Server and reporting services. Understanding of network protocols and security. Bachelor’s degree in computer science, Information Technology, or a related field. Good to Have: Certifications: Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Windows Server Hybrid Administrator Associate. Experience: Experience with Intune and other Microsoft Endpoint Manager tools. Soft Skills: Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Detail-oriented with a focus on quality and accuracy.