At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
The Development Office is a vibrant and collaborative team focused on advancing the mission of healthcare excellence across our academic medical centers and expanding the philanthropy that makes this mission possible.
Learn more about team here: https://giving.massgeneral.org/mgh-development-careers
Job Summary
The Development Associate is an integral support position on the Talent Management team within the Mass General Development Office. With guidance and training, the Associate supports the work of the Talent Management team by managing calendars, assisting with preparations for meetings and events, drafting documents and communications, and completing data entry. Reporting to the Director of Development, Talent Management, the Associate collaborates with colleagues to perform assigned responsibilities, including projects related to the employee life cycle for a department of nearly 250 employees. The Associate manages the calendar and select administrative activities for the Associate Vice President of Development, Talent Management, Finance and Operations.Primary Responsibilities:
With guidance from the Director:
• Assist with coordinating logistics, drafting agendas and other materials for
review, taking notes and organizing follow up actions for meetings, internal
events, and presentations, communicating any issues as needed.
• Manage the calendar of the Associate Vice President, keeping it free of
scheduling conflicts. Proactively coordinate and schedule meetings, adjusting
as needed to accommodate shifting priorities. Ensure adequate preparation
time is allocated by coordinating briefing materials and necessary follow-ups.
• Support recruitment activities:
• Update job description templates
• Schedule interviews, as needed
• Track candidates as they move through the interview process
• Update position data in Quickbase.
• Complete data entry of department-level human resources information
utilizing a relational database (Quickbase); generate templated reports, as
needed
• Coordinate tasks related to professional development initiatives, including:
• An annual cross-training fellowship program
• A mentorship program
• Internal and external training and learning opportunities.
• Coordinate agendas, notes, timelines and related documents for select
meetings, including Talent Management team meetings, Managers Quarterly
Meeting, the Employee Advisory Group meetings.
• Update process guides, correspondence templates, tools, and tip sheets
related to Talent Management processes.
• Effectively troubleshoot and resolve issues as they arise, with appropriate
guidance
• Serve as backup to other team members as needed.
• Attend departmental meetings as appropriate, engage in healthy and
productive debate on office issues, work toward consensus and carry out
assigned action items or follow-up tasks.
• Use sensitivity, good judgment and overall standards of excellence in
communicating with internal and external stakeholders.
• Participate in professional development.
• Contribute to maintaining positive office morale, even in the face of high work
volume and challenging periods.
• Take on other office-wide tasks, as needed.
• Adhere to the mission, credo, and standards of behavior of Mass General
Hospital.
Qualifications
At least 6 months of experience in a customer service or relationship-building role is required. A bachelor’s degree is preferred but not required.
In addition, the ideal candidate will possess the following skills, abilities and attitudes:
Proficiency with data entry or data management in a databaseStrong verbal and written communication skillsExcellent attention to detailCreative problem-solving skillsStrong organizational, time management and project management skillsCommand of Word, PowerPoint, Excel and Outlook, or the ability to learn them quicklyCompetency using videoconferencing platforms (Zoom and Teams preferred)Familiarity with WordPress or other web design programsAbility to work collaboratively with diverse audiencesProfessionalism and a strong work ethicDesire and motivation to learn about the organization and fundraisingAwareness of personal work styles in self and othersAdaptability and flexibility in times of shifting prioritiesInclination to build relationships with people inside and outside of the organizationGood judgment and care in dealing with confidential information
Additional Job Details (if applicable)
Remote Type
Hybrid
Work Location
125 Nashua Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.