Job Posting Title:

Development Specialist, Campaign Operations

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Hiring Department:

University Development Office

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Feb 13, 2025

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Position Duration:

Expected to Continue

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Location:

AUSTIN, TX

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Job Details:

Purpose

The Development Specialist, Campaign Operations primarily supports the vetting, design, and build-out of fundraising campaigns for Development partners across the University. The Development Specialist will triage incoming requests for fundraising campaigns and assist partners with developing the appropriate campaign architecture within the University’s customer relationship management (CRM) system Affinaquest/Salesforce.

Additionally, the role will assist with data processing and manipulation needs for Annual Giving Programs. The Development Specialist will assist in auditing, cleaning, and formatting data and ensuring end-to-end data quality and accuracy through consistent standardized quality control processes. They may also help manage tertiary elements and processes that support fundraising campaign tracking. The Development Specialist will be a key contributor for Annual Giving Programs and the upcoming new CRM implementation.

The Development Specialist, Campaign Operations will report to the Associate Director, Project Operations and will work closely with the Assistant Director, Data Operations.

Responsibilities

Play the primary role in managing the fundraising campaign creation process in the CRM system:

Works with internal team members and development partners across campus to ensure requests for fundraising campaigns are processed efficiently and in accordance with Development standards.Upholds a customer service approach to working and meeting the needs of campus partners.Ensures high-quality, complete, and standardized campaign frameworks are delivered to internal and external stakeholders.Assists with other elements related to the CRM transition.

Assist with ongoing data needs for Annual Giving Programs and partners:

Works closely with Assistant Director for Development, Data Operations to assist with Annual Giving data needs and improvements to operations.Identifies, rectifies, and continually improves the quality of data in current and future CRM system.Cleans, formats, and QC’s data sets for fundraising campaigns (direct mail, texting, emails, digital ads, etc.)Maintains data integrity within university ecosystem.Assists with link customization and other elements related to campaign tracking.Potential growth to include pulling and building reports, identifying trackable data, auditing data, and other dynamic data support work.Additional duties as assigned.

Required QualificationsBachelor's degree and one year experience in higher education, non-profit, fundraising and/or database managementExperience assisting with database marketing programs preferred (Salesforce, Affinaquest experience preferred)Comfort manipulating large data setsDemonstrated attention to detailExperience with MS Excel (advanced knowledge preferred)Ability to prioritize tasks / project managementCustomer service mindset or experience

Relevant education and experience may be substituted as appropriate.

Salary Range

$54,000

Working ConditionsTypical office environment with some on-site field work.Some evening and weekend hours may be required during peak periods and special events.Required Materials

Resume/CV

3 work references with their contact information; at least one reference should be from a supervisorLetter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

E-Verify Poster (English) [PDF]E-Verify Poster (Spanish) [PDF]Right To Work Poster (English) [PDF]Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.