At Merkle, customer experience is at the forefront of everything we do.
To help us driving innovation, and build functional systems that improve customer experience, we are looking for a Cloud DevOps Lead Engineer to reinforce our Cloud Solutions team.

If you have a proven track record in Cloud Computing, you're passionate towards cutting edge technologies, and how to constantly improve the software development life cycle, we'd love to speak with you.

Key responsibilities:

Design, build and management of cloud architectures guaranteeing high availability, solid security, top performance and reliabilityBeing involved in engineering and applications operationsAutomate systems management, focusing on performance, scalability and security, improving utilization and reducing toilDesign cost-effective solutions and services ensuring that value is measured, tracked and realized at the end of key delivery pointsDevelopment and improvement of Continuous Integration and Continuous Delivery pipelines for developer productivity increaseDesign and implement logging, monitoring and alerting solutions, increasing systems visibility and enabling faster recovery from incidentsProvide guidance and recommendations to increase efficiency and reduce customer incidentsDevelop tooling and processes to drive and improve teams and customer experienceWorking with software developers and software engineers to ensure that development follows established processes and works as intendedSupport internal and external customers on multiple platformsDocument products, processes, and tools with a high qualityContinuous improvement following company’s internal education programCommunicate well and good in client relationship, effective at understanding our product portfolio and how to promote our offe

Requirements:

Knowledge of at least one public cloud offering:  AWS, Azure, GCPProfessional experience and a high-level understanding of Linux or Windows systems fundamentals and their implications.Proficiency with at least one of the following scripting languages: Bash, Python, JavaScript, Go, PowerShellProfessional automation experience with at least one configuration/deployment management tool such as Ansible, SaltStack, TerraformGood expertise on container technologies such as Docker, Kubernetes is a plusExperience integrating monitoring and alerting technologies, such as Datadog, New Relic, CloudWatch or Azure Monitor and Elastic StackExperience of building, running and improving CI/CD frameworks, tools etc. and industrializing these into day-to-day operationsDemonstrable understanding of security and networking principles in a cloud-native environmentExperience working in an Agile fast-paced, DevOps environment.Excellent problem solving/analytical skills and knowledge of analytical tools.Ability to multitask in a fast-paced environment.Ability to provide outstanding customer service, be a good listener, work well with others and trusted by colleagues.Fluent in English (French or German as a plus), Excellent verbal, written communication, and negotiations skills.