At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do• Administer and support the Active Directory infrastructure, including user account management, group policies, and organizational units.
• Designs, deploys, manages and serves as primary expert for the multi-forest Microsoft Active Directory environment.
• Troubleshoot Active Directory issues such as replication problems, authentication failures, and DNS-related issues.
• Monitor and report on AD and network health and performance, identifying areas for improvement and optimization.
• Implement and enforce security best practices for AD, including user authentication, access controls, and group policies.
• Support and manage Microsoft networking technologies, including Windows Server, DNS configurations.
• Maintain and support Active Directory Federated Services, related hardware, and technologies.
• Maintain and support the client’s internal public key infrastructure (PKI) and related hardware.
• Develop and maintain documentation related to AD configurations, network setups, migration procedures, and troubleshooting guides.
• Work cross-functionally with other teams to drive initiatives.
• Collaborate with senior staff members to resolve escalated, complex incidents.
• Create and maintain documentation of all systems and application configurations and modifications.
• Continually seek opportunities to improve the existing AD architecture.
• Manages, migrates, upgrades, demotes and decommissions domain controllers.
• Creates and executes Powershell scripts to configure objects and Group Policy.
• Utilizing the Change Management process, applies changes and upgrades to the Active Directory environment.
• Revise and control AD disaster recovery plans
• Maintain DC patching and upgrades
•University degree or equivalent education and experience.
•Technical Proficiency:
• Minimum of three (3) years’ experience in managing and supporting Windows Server and Active Directory environments.
• Proven experience in Windows Server, Active Directory, ADFS, DNS, LDAP, and Group Policy.
• Proficiency in scripting languages such as PowerShell for automation and management tasks.
•Incident Management: Demonstrated expertise in diagnosing, prioritizing, and resolving IT issues, with the ability to escalate complex problems when necessary.
•Customer Focus: Outstanding interpersonal and communication skills, with a strong ability to interact effectively with senior leaders in time-pressure situations.
•Problem-Solving Skills: Solution-oriented with a proactive approach to resolving challenges efficiently and effectively.
•Flexibility: Ability to support off-site executive events, provide after-hours assistance when required, and multitask in a fast-paced environment.
•Certifications: Relevant IT certifications (e.g., ITIL, Microsoft Certified Professional) are a plus.
•Language: Proficient in both written and spoken English.
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
What's in it for youWe like to keep them flexible:
• Vflexy: Flexible Benefits Program
• Hybrid working kit
• Ergonomic kit allowance
• Digital meal voucher
• Flexible transportation allowance.
• Employee assistance hotline & counselling
• Comprehensive and flexible private health insurance
• Discounted price deals for wide range of products & services
Plus, plenty more to enjoy!
#LI-Hybrid
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We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.