At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do• To ensure the successful ongoing operation and coordination of related CMDB and Zabbix Services.
• Design, develop and customize Asset and Event Management tools to meet business requirements
• Implement new features and enhancements based on user needs and organizational goals
• Perform regular system maintenance, including patching and upgrades
• Investigating problems, finding root cause of the problems.
• Implementing change management processes and user requests.
• Periodic monitoring of systems for performance bottlenecks.
• Performance tuning of applications to ensure business needs and agreed SLAs are met.
• Responsible for reporting to stakeholders on product performance and supplier/partner performance.
• Incident and error handling for application errors.
• Ownership of capacity planning to secure availability and performance of the platforms and systems against forecasted growth and demand.
• Analyse new/upcoming technologies and to evaluate their impacts on current systems/environment
• Provide assistance in new projects during following stages : designing, initiation, operation
• Assurance of predefined KPIs.
• Responsible for configuring, maintaining, troubleshooting and monitoring any issues for Asset and Event Management tools.
• Ownership of the product/service functionality to ensure it meets operational needs for performance management and reporting.
• Introduce Best Practice Policies and Guidelines relating to products, licensing and support
• Ensure that work associated risks are assessed and reduced so far as is reasonably practicable
• Comply with VFTR’s information security policy, standards and procedures, available under Intranet / Corporate Security Library,
• Report all suspected security and/or policy breaches, potential security risks to VF TR Corporate Security,
• Create and maintain comprehensive documentation
• Provide training and support to end users and other team members as needed.
• Work closely with cross functional teams including business and project teams to deliver high quality solutions
• Participate in regular team meetings and contribute to project planning and status updates
• Bachelor’s degree from Computer Science, Information Technology and other related fields.
• Technical qualifications:
• Minimum of 3 years of experience in Asset and Event Management
• Strong Knowledge of CMDB processes and data reconciliation
• High Level Experience on Zabbix application and components
• High Level knowledge of App Dynamics and Grafana
• Knowledge of Cloud Services , Openshift platforms , Microservices vs.
• Significant experience in using SQL , PL/SQL ,PostGreSql.
• Significant experience in UNIX and shell scripting.
• Ability to use UC4 and HPOO automation tools knowledge
• Excellent problem solving and analytical thinking skills
• Familarity with ITIL processes and best practices
• High level of expertise in service incident handling and troubleshooting
• Good knowledge of statistical Analysis (Data analysis, Trend analysis etc)
• Fluent in English.
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
What's in it for youWe like to keep them flexible:
• Vflexy: Flexible Benefits Program
• Hybrid working kit
• Ergonomic kit allowance
• Digital meal voucher
• Flexible transportation allowance.
• Employee assistance hotline & counselling
• Comprehensive and flexible private health insurance
• Discounted price deals for wide range of products & services
Plus, plenty more to enjoy!
#LI-Hybrid
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We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.