Ensure service availability
• Provide the acceptance of changes to products/services from suppliers/partners via defined acceptance criteria.
• Ownership of capacity planning to secure availability and performance of the platforms against forecasted growth and demand.
Management of service performance
• Introduce Best Practice Policies and Guidelines relating to products, licensing and support.
Service and change management
• Responsible for managing the progress and delivery of approved SR’s(Service Request's).
Who you are• SQL – 4 year experience
• Shell script experience – 4 Year experience
• Fixed CRM functional experiencee +6 year experience
• Knowhow for system monitoring activites
• Openshift , Camunda , Kafka plaftom +4 year experience
Not a perfect fitWorried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What's in it for youWe like to keep them flexible:
• Vflexy: Flexible Benefits Program
• Hybrid working kit
• Ergonomic kit allowance
• Digital meal voucher
• Flexible transportation allowance.
• Employee assistance hotline & counselling
• Comprehensive and flexible private health insurance
• Discounted price deals for wide range of products & services
Plus, plenty more to enjoy!
#LI-Hybrid
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Who we areYou may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices.
Together we can.