UST’s DevOps Practice is looking for a highly skilled DevOps and SRE Technical Manager to oversee DevOps and SRE transformation programs for our enterprise clients. The ideal candidate will possess a comprehensive understanding of DevOps and Site Reliability Engineering (SRE) principles, coupled with strong program management capabilities.

Responsibilities:

• Spearhead the planning, execution, and delivery of DevOps and SRE transformation programs for enterprise clients, while effectively managing project budgets and financials.

• Collaborate with stakeholders to define program objectives, milestones, and success criteria, ensuring alignment with organizational goals and budgetary guidelines.

• Develop and implement action plans to optimize software development, deployment, and operations workflows.

• Provide strategic guidance and technical oversight to project teams, ensuring alignment with industry best practices and standards.

• Identify program risks and dependencies, and proactively devise mitigation strategies to ensure program success.

• Monitor program finances closely, and margin improvement actions as needed.

• Foster effective communication and collaboration across cross-functional teams, facilitating transparency and accountability.

• Monitor program performance and KPIs, and provide regular updates to stakeholders on progress, challenges, and opportunities.

• Drive a culture of continuous improvement and innovation, promoting the adoption of emerging technologies and methodologies in DevOps and SRE.

Requirements:

• Bachelor's degree in Computer Science, Engineering, Business Administration, or a related technical field.

• 15+ years of experience in IT with at least 5 years in managerial capacity.

• Proven track record of successfully managing high-impact programs in the DevOps and SRE domain.

• Demonstrated expertise in program management – planning, execution, risk mitigation, and financial management of transformational initiatives.

• Proficiency in software development methodologies such as Agile, Scrum, and Kanban.

• Deep understanding of DevOps principles, practices, and tools, including CI/CD pipelines, automation, and infrastructure as code.

• Familiarity with SRE concepts and practices, including monitoring, incident management, and reliability engineering.

• Strong communication, and stakeholder management skills, with the ability to influence and inspire cross-functional teams.

• Good analytical and problem-solving abilities, with a keen eye for detail and a results-driven mindset.

• Relevant certifications in program management (e.g., PMP, PgMP), ITIL, Agile/Scrum or technical certifications are highly desirable.