DevOps Support Engineer
Kuehne+Nagel
Embark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organization’s growth.
**Your Role**
The primary purpose of the Development Infrastructure Support Engineer is to ensure the optimal performance and availability of Kuehne + Nagel's IT infrastructure, providing services for continuous integration and delivery for cross-functional teams of developers, testers and business analysts. The role focuses on maintaining robust infrastructure solutions that support the company's logistics operations globally. The engineer is responsible for troubleshooting and resolving infrastructure issues to minimize downtime and ensure seamless operations. Additionally, the role contributes to the digital transformation strategy by deploying modern technologies and automation solutions.
**Your Responsibilities**
Operates primarily in a dynamic office environment, providing support via video conference, email and chat
Engages in collaborative work with IT
teams and logistics departments, utilizing advanced productivity and
development software to stay abreast of technological advancements.
Collaborates closely with IT colleagues, infrastructure teams and
external vendors to ensure seamless integration and operation of IT
infrastructure within the logistics framework.
Handles
technical requests and questions about AWS based
Continuous Integration and Delivery pipelines.
Monitors and maintains build pipeline infrastructure to ensure optimal functionality, promptly addressing any issues to
minimize operational disruptions.
Coordinates handling of support tickets
Maintains tutorials and documentation for technical solutions
**Your Skills and Experiences**
Bachelor's degree in information technology, Computer Science or in any related field.
Strong understanding of IT
Infrastructure and operations.
Demonstrates experience in
managing and maintaining complex IT Systems, including CI/CD, Jenkins and
AWS components, preferably within the logistics industry.
Exhibits proficiency in
modern technologies and automation tools, with a commitment to continuous
learning and adaptation to emerging trends in IT and Logistics.
Technical
support and troubleshooting
- IT Infrastructure
- Server Administration
- Network Management
Industry
Specific Technologies, Software, Methods and Processes
- Operations Management
- Automation
- Continuous Learning
Communication
and Collaboration
- Teamwork
- Work ethic
- Cross-functional teamwork
- Hands-on mentality
- Collaboration
- Professional communication
Cloud
Infrastructure Engineering
- Cloud computing
- External service provider
Software
Engineer
- Computer programming (CI/CD)
- Software development
process (Jenkins)
Computer Science (AWS Aurora)
Software Development kit
(Kubernetes)
Project
Management
- Project planning
- Plan execution
**Good Reasons to Join**
We offer opportunities where you can grow your expertise, shape processes and deliver innovative solutions. We are continuously growing our local and global network and our product portfolio creating career opportunities in different fields of work worldwide. We deliver high quality solutions to our customers and are proud to be a leader in the logistics industry.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.
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