Mission

Identify non-quality factors continuously, conduct or have other departments conduct in-depth analyses and monitor quality improvement plans.Identify potential issues before they occur and implement preventive solutions.Solve quality manufacturing issues affecting customers quickly and effectively through containment, correction and prevention steps.Plan and take any necessary actions to provide adequate confidence/evidence that a product or service will satisfy given contractual/explicit customer requirements.Make audits and analyze results as specified by quality systems and methods

Responsibilties

Takes any necessary actions to make sure that a product or service will satisfy customer requirements and is the driving force in implementing  continuous quality improvement, with a coordination role (hierarchical or functional) of quality manufacturing/logistics assurance engineers and  sometimes quality control teams.

Main Activiites

In charge of the Quality of one or several production sectorsEnsure that the Process Control Plan is applied Lead continuous improvement on its production linesLead root cause analysis of quality issue and Problem solvingBe a member of the Short Interval Management of the production linesCreate and maintain quality control documentationLead Process Audits and Process Failure Mode & Effect Analysis (FMEA)Provide inputs and challenge about quality for new product or product evolution (PMP and PEP) and regularly assess the Process execution of PEP, including the right usage of the tools (Symphony, Tempo, NextGen PDM,…)Manage derogationsBe the local expert of the assembled products in his sectorManagement (hierarchical or functional) of the QCT/QCS, and QAT4Manage his team according to SPS / SIM rules and cycle event of the plan

Key competencies

C009\:Communicate EffectivelyFQ08\:Continuous ImprovementL05\:Focus on CustomerL06\:Foster collaboration and networkingC005\:Issue ResolutionFQ05\:Quality AuthorityFQ12\:Quality Manufacturing /LogisticsC011\:Business AcumenC014\:Digital AcumenL03\:Influence and ConvinceFQ02\:Customer Experience PerformanceFQ03\:Customer Quality Analytics

Working knowledge of Microsoft Office Suite Quality improvement tools, techniques & models Statistical quality techniques and analysis