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Detailed Job descritpion:

The contractor will be responsible for performing IT Triage and resolving complex Cúram application defects and issues. The individual will collaborate with the team to diagnose, resolve, delegate and assign issues to the appropriate work stream within the Cúram application (application intake, rules, batch processes, etc.). This individual will also be responsible for addressing production issues / defects and designing, developing, and implementing a solution. The individual will attend design sessions and translate complex technical triggers and process flows to less technical team-members. The individual will assist in system enhancements using the Curam platform. The individual will become an integral part of the DCAS Team, making every problem associated with the application a problem of their own and will demonstrate the required initiative and critical thinking abilities necessary to resolve all problems and challenges accordingly.

Responsibilities:

Formulates and defines systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirements specifications. Provides consultation on complex projects and is considered to be the top level contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment.

Minimum Education/Certification Requirements:

Bachelor’s degree in Information Technology or related field or equivalent experience; or a current Project Management Professional (PMP) Certification