DHS PROGRAM ASSISTANT Date: Oct 11, 2024 Req ID: 39860 Location: West Memphis, AR, US, 72301 Category: AR DEPT OF HUMAN SERVICES Anticipated Starting Salary: $32,405.00 Position Number: 22180591 County: Crittenden Posting End Date: 10/23/2024 Anticipated Starting Salary: $32,405.00 DCFS Hiring Manager: Jessica Smith Special Work Conditions: Performs health care case management duties; reviews health care policy and forms; attends staffings as needed; assists and completes medical corrective actions; reviews medical records; completes health plans; maintains health service files; assists with medical applications as requested; completes Medicaid applications; ensures all foster children have active Medicaid numbers; confers with caseworkers and caregivers; transports children to scheduled medical appointments to comply with PACE evals; develops comprehensive health assessment summaries; coordinates UAMS appointments; completes parts of medical passport pertaining to health services; documents medical services in CHRIS; sends medical information to appropriate parties; completes health-related records; conferences with supervisor regarding case issues and concerns; assists and supports caregivers. Preferred Qualifications: The formal education of a high school diploma. Knowledge of agency and community resources organizations. Knowledge of basic computer functions and operations. Ability to teach or model functional living skills. Ability to prepare and present oral and written information. Ability to stand or sit for extended periods of time. The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others. Position Information Class Code: M090C Grade: GS03 FLSA Status: NON-EXEMPT Salary Range: $26,034.00 - $37,749.00 Summary The Department of Human Services (DHS) Program Assistant is responsible for providing social services to program recipients and support for families. This position is governed by state and federal laws and agency/institution policy. Functions Teaches and demonstrates living skills to clients, such as budgeting, cooking, menu planning, housekeeping, and child care. Transports clients and/or family members for medical, dental, educational, and counseling appointments. Aides clients in locating resources by contacting organizations or agencies for assistance. Assists with developing and monitoring behavior plans, parenting/anger management classes, and maintaining narratives detailing action taken on behalf of the client/family. Participates in training clients in employment skills by providing materials and tools, monitoring work assignments, and providing direct assistance when needed. Attends staff and mandatory trainings. Schedules, monitors, and documents family visits. Performs clerical duties, such as answering the telephone, routing calls, receiving referrals for clients, typing documents, filing, and handling mail. Performs other duties as assigned. Dimensions None Knowledge, Skills and Abilities Knowledge of agency and community resource organizations. Knowledge of applicable computer functions and applications. Ability to teach or model functional living skills. Ability to observe and evaluate contacts and case development. Ability to interview clients and collect and evaluate data. Ability to prepare and present oral and written information. Minimum Qualifications The formal education equivalent of a high school diploma; plus one year of experience in a social-service related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. Licenses None The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law. Nearest Major Market:Memphis