DHS PROGRAM MANAGER Date: Jan 31, 2025 Req ID: 46827 Location: Little Rock, AR, US, 72201 Category: AR DEPT OF HUMAN SERVICES Anticipated Starting Salary: $45,010.00 Position Number: 22104046 County: Pulaski Posting End Date: 02/16/2025 Anticipated Starting Salary: $45,010.00 DPSQA Hiring Official: Ebony Russ Preferred Qualifications: *Three years’ experience reviewing and redacting documents as required by the Freedom of Information Act. *Capable of working independently. *Aptitude for research and interpreting federal and state law and regulations. *Knowledge of state and federal laws and regulations governing release of information, privacy laws and FOIA requests. Must have: *Experience in Reviewing and redactioning documents containing PII, and experience with state and federal privacy laws. *Strong computer skills are a must including the ability to utilize multiple databases for data compilation, review, auditing and recommend changes to update processes. *Attention to detail The position is responsible for responding to FOIA requests that involve the retrieval and redaction of documents and communications concerning long-term care facilities and home and community-based service providers. First response to FOIA/Privacy Office request for processing, distribute the requests to the appropriate custodians and assembles, reviews, and redacts the documents for distribution meeting all deadlines and requesting extensions when necessary. Research multiple appropriate databases for FOIA/Privacy Office request reviewing and redacting as necessary. Contact other internal and external units that are custodians of requested documents. Accesses multiple databases, excel spreadsheets, and websites to ensure accuracy in completing assigned requests. The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others. Position Information Class Code: G152C Grade: GS08 FLSA Status: EXEMPT Salary Range: $45,010.00 - $71,792.00 Summary The Department of Human Services (DHS) Program Manager is responsible for planning and directing a specific human service program and providing technical assistance. This position is governed by state and federal laws and agency/institution policy. Functions Supervises a lower-level managerial, professional, and administrative support staff by interviewing and recommending for hire, training employees or arranging training opportunities, assigning and reviewing work and special projects, evaluating the performance of incumbents, and conducting staff meetings to clarify problems and obtain status reports. Determines program goals, objectives, and guidelines, develops and implements policies and procedures, evaluates program effectiveness and compliance, initiates corrective actions or revisions, and provides technical direction and administrative support to program personnel. Disseminates and interprets regulations, policies, and procedures to program participants, coordinates internal and external personnel and activities to identify needs, problems, and accomplishments of program, conducts meetings to discuss program progress or problems, and presents program workshops or training. Participates in the development of an operating budget by identifying program needs, preparing justifications, monitoring expenditures, approving reallocation of funds, and preparing related reports. Performs one or more of the following activities related to program responsibilities, including approving final orders, system design and/or licenses, researching and compiling survey and statistical data, and performing the duties of professional program staff as needed. Performs other duties as assigned. Dimensions None Knowledge, Skills and Abilities Knowledge of supervisory practices and procedures. Knowledge of the principles and practices of organizational management. Knowledge of state and federal laws applicable to program area. Knowledge of program planning, monitoring, and evaluation techniques. Ability to plan work unit objectives and operational activities and to assign and direct the work of subordinate supervisors. Ability to interpret and apply applicable laws, regulations, policies and procedures. Ability to evaluate program effectiveness and compliance. Ability to prepare and present verbal and written information. Ability to develop and implement program goals, objectives, guidelines, policies and procedures. Minimum Qualifications The formal education equivalent of a bachelor's degree in public administration, social work, business administration, rehabilitation services or a related field; plus four years of experience in program planning or administration, including one year in a supervisory or leadership capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. Licenses None The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law. Nearest Major Market:Little Rock