We are looking for a Diagnostic Mechanic to work within the Global Diagnostic Procedures department of Ford Customer Service Division, located at Dunton, Essex. The successful candidate would work as a member of the Diagnostic Validation team responsible for testing diagnostic software as used by Ford Authorised Repairers and Independent Operators. This position is on a permanent day shift, Monday to Friday basis. 

 

Must have experience with vehicle electronics/ electrical systems to support vehicle diagnostic validation.  Ideally have experience using Etis IDS, PTS (Professional Technician System), SBDO (Symptom Based Diagnostics Online) and GFDRS (Global Ford Diagnostic & Repair System).  Be prepared to learn new skills including the use of virtual vehicle environments. Hold a recognised apprenticeship in Automotive Studies.  Hold an NVQ level 3 qualification in Automotive or related studies.  Have significant vehicle diagnostic experience working in an Automotive or similar commercial environment.  Have strong IT skills and be prepared to spend a significant amount of their day working on a diagnostic laptop.  Be familiar with Microsoft Office applications such as Outlook, Word and Excel.  Be able to work well in a team.  Be familiar with and work to all Health and Safety at work standards.  Hold a full UK driving license. Be prepared to be flexible and use initiative and work without close supervision.

Ford is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of gender, marital status, civil partnership status, parental status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, religion/belief, gender reassignment and gender identity, age and those with caring responsibilities.

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Using Etis IDS, PTS (Professional Technician System), SBDO (Symptom Based Diagnostics Online), and GFDRS (Global Ford Diagnostic & Repair System) diagnostic software and hardware to conduct in-vehicle diagnostic validation.  Access and update Application Lifecycle Management (ALM) for test requests and reports.  Bench test validation using test rig set-up.  Repair and/ or replacement of component parts to engineering instructions.   Diagnostic investigation and rectification of vehicle faults and failures.  General day-to-day workshop duties to ensure effective operation. Provide verbal, written and electronic feedback on issues identified.  Keep up to date with new software and development procedures as well as new vehicle launches.