Job Title Diagnostic Technician - Serology Agency Texas A&M Veterinary Medical Diagnostic Laboratory Department Canyon - Serology Proposed Minimum Salary $19.00 hourly Job Location College Station, Texas Job Type Staff Job Description Job Description Summary The Diagnostic Technician - Serology executes standard and advanced scientific techniques used in a serology diagnostic laboratory. This position prepares samples, performs assays, records and reports results for various veterinary diagnostic specimens; provides assistance to senior technicians and professional staff; participates as a productive team member in support of TVMDL objectives wherever feasible; and performs additional related duties as required or assigned by Section or Lab leadership in support of diagnostic services. This role requires performance of routine and non-routine tasks of advanced complexity and execution of repetitive tasks with considerable supervision. General Description Sample Prep, Sample Cataloging Participates in sample processing by retrieving samples, ensuring samples are properly accessioned, entering case data into TVMDL’s laboratory information management system (LIMS), and ensuring samples are fit for purpose of test. Reviews submittal forms and interprets test requests and client instructions. Files and/or catalogs samples, specimens or other diagnostic material for archival purposes. Testing Follows standard procedures in conducting or assist in conducting routine laboratory tests. Generates appropriate forms and test documentation. Performs a variety of laboratory procedures such enzyme-linked immunosorbent assays (ELISA) and agglutination. Mixes reagents and buffers. Prepares standard reagents and controls for use in serology. Data Entry, Interpretation, Results Reads, computes and records observations, results, and measurements into TVMDL's approved worksheets, testing maps, check-lists, and into the LIMS. Maintains precise and accurate records of all diagnostic serology cases. Client Communication Provides excellent customer service to laboratory clients. Communicates test results with clients and answers questions within competence. Triages calls from clients to appropriate professional staff. Quality Assurance & Safety Adheres and conforms to quality assurance and safety programs and procedures in the lab. Identifies issues of noncompliance and nonconformance and assists in their resolving. Is responsible for safe handling of hazardous chemicals. Actively participates in quality assurance and safety programs. SOPs, Procedures, Forms, Other Documentation Identifies need to edit/update SOPs, procedures, forms and other documents related to the work in the section. Research, Reference Materials, Development Under the direction of the Section leadership, assists in research and cataloging reference materials. Supplies, Stock, Inventory, Equipment Catalogs incoming supplies and stock inventory. Informs management when supply inventory is low. Takes good care of equipment and performs maintenance defrostation/washes (where applicable). Administrative Duties Files, copies and/or scans relevant paperwork, including but not limited to worksheets, forms, accession forms, regulatory forms, quality assurance and safety documentation, equipment maintenance forms, and logbooks. Training & Mentorship Provides back up to other technicians in event of absence. Successfully completes proficiency tests for assigned assays. Teamwork & Cooperation Collaborates with colleagues in other sections and TVMDL locations. Fosters and promotes laboratory teamwork, cooperation, professional standards, and communication. May participate in flex scheduling, including work prior to 8 AM, after 5 PM, on weekends or on holidays. Participates in cross-training with fellow Technicians in other sections throughout the laboratory in essential skills to assure continuity of operations. Other Performs work with adherence to federal, state, Texas A&M University System, and TVMDL safety rules, regulations, policies, and procedures. Performs work in such a way as to not expose self or others to hazards that are avoidable by reasonable and approved methods. Works in conjunction with Diagnostic Services and Marketing to actively promote new or modified tests, TVMDL services or other client-education topics. Assists programs for 4-H students, career fairs, student tours, and other lab guests. This is a security-sensitive position. The individual in this position is required to handle Protected Health Information (PHI) as defined by HIPAA regulations. The individual is required to handle PHI in accordance with A&M System policy and is further required to complete HIPAA training as a condition of employment, within a reasonable time frame after the individual's employment, and on an as-needed basis thereafter. Qualifications Required Education and Experience: + High School graduation or equivalent combination of training and experience. Required Knowledge, Skills and Abilities: + Excellent verbal and written communication skills. + Knowledge of laboratory equipment, scientific apparatus, and computer equipment. + Ensure attention to detail. Able to multitask and work cooperatively with others. + Ability to multi-task and work cooperatively with others. Preferred Education and Experience: + Bachelor’s degree (or higher) in life science or biology. + One or more years of experience with routine laboratory procedures. Preferred Knowledge, Skills, and Abilities: + Experience in handling biological materials. + Certified laboratory or veterinary technician. + Some knowledge of concepts, practices, and standard laboratory procedures. + Working knowledge of spreadsheet and word processing. + Use of standard office equipment and personal computers. + Good sterile and aseptic techniques. + Takes initiative and works with attention to detail. + Well organized and ability to use time efficiently and communicate constructively. Special Instructions A cover letter, resume/CV, and contact information for three professional references  (to include at least one previous supervisor)  are required to successfully apply for this position. You may upload all three on the application under CV/Resume, pre-populate the online application using a LinkedIn profile, or attach the documents. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. Upon invitation to interview, candidates will be asked for 2-3 professional recommendations (to include at least one previous supervisor) . Closed-toed shoes and long pants are required attire for the Laboratory environment.   All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Affirmative Action/Veterans/Disability Employer.