Accenture in the Philippines is currently looking for talented individuals for our Digital Ad Sales Senior Analyst (BPO Trainer).
About Us: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
About the Role: As a Digital Ad Sales Senior Analyst (BPO Trainer) you will perform the following (but not limited to) duties and responsibilities:
• Conduct training for new and experienced employees.
• Assist in the creation of eLearning courses, assessments, and certifications.
• Perform needs analysis and make training recommendations.
• Create and schedule classes.
• Establish and maintain an enthusiastic work environment and culture.
• Counsel and provide guidance to managers on employee professional development.
• Build relationships with managers and employees.
• Recommend improvements and ways to streamline training sessions and methods.
• Escalate issues posing business risk to management.
• Utilize the Learning Management System to administer courses, surveys, register class participants, analyze training, and create training reports as needed.