Job Summary

The Red Hat Digital Architecture team is seeking a skilled and results-oriented Digital Architect Lead to be a power user across various Adobe Experience Platform (AEP) tools, including Adobe Customer Journey Analytics (CJA), Adobe Real-Time Customer Data Platform (CDP), Adobe Target, and Adobe Journey Optimizer. In this key role, you will harness these technology platforms to facilitate real-time, omnichannel activation experiences.

This position requires a holistic thinker capable of collaborating with cross-functional teams to grasp our go-to-market strategy, data requirements, and potential touchpoints within our digital ecosystem. The Digital Architect Lead will work closely with the broader Digital Growth team to align on business priorities related to our digital experience touchpoints, ensuring we have the necessary data to effectively utilize our AEP tools and derive actionable insights. We are looking for someone who can translate our business priorities into impactful customer journeys supported by actionable insights.

Key Responsibilities

Act as a subject matter expert on AEP tools, guiding teams on best practices for maximizing their capabilities

Collaborate cross-functionally to understand business objectives, data requirements, and touch points within our digital ecosystem

Operationalize data needs by translating insights into actionable strategies that enhance customer engagement and journey optimization

Develop and implement solutions that ensure seamless integration and functionality across AEP tools

Work closely with marketing, analytics, and technology teams to ensure alignment in digital strategies and data utilization

Provide recommendations for optimization and continuous improvement

Stay up-to-date with industry trends and best practices to keep our activation strategies innovative and effective

Provide technical support and training to team members and stakeholders on AEP best practices

Required Skills

8+ years of marketing technology experience

4+ years of Adobe Experience Platform experience (particularly CJA, Real-Time CDP, Target and Journey Optimizer)

Strong analytical skills with a data-driven mindset

Excellent collaboration and communication skills, with the ability to work effectively in cross-functional teams

Proven ability to think holistically and strategically, connecting various elements of the digital ecosystem

Ability to thorough understand digital touchpoints and translate our experience ecosystem into data needed to deliver actionable insights

Excellent prioritization skills, especially in a fast-paced, cross-functional environment with multiple projects and priorities that can change

Adobe Experience Platform certifications are preferred

Willingness to work within an open culture, where meritocracy and leading by bringing others along are required

Bachelor’s degree in a relevant field

The salary range for this position is $103,290.00 - $170,500.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits
●    Comprehensive medical, dental, and vision coverage
●    Flexible Spending Account - healthcare and dependent care
●    Health Savings Account - high deductible medical plan
●    Retirement 401(k) with employer match
●    Paid time off and holidays
●    Paid parental leave plans for all new parents
●    Leave benefits including disability, paid family medical leave, and paid military leave
●    Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. 

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

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