Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Brand & Communications

Management Level

Manager

Job Description & Summary

The Digital Shared Services group in the National Marketing & Sales department of PwC is seeking a self-motivated, team-oriented, creative and highly skilled online communications/marketing professional to fill the role of Digital Channel Manager. The Digital Shared Services group provides online/digital marketing services and solutions, with a primary focus of increasing engagement on the PwC Canada website (www.pwc.com/ca) and email campaigns sent using Salesforce Marketing Cloud.

Meaningful work you’ll be part of  

As a Digital Chanel Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: 

Execution of online/digital marketing strategy for respective Hot Topic, service, industry and/or segment and overall online channels 

Maintaining stakeholder relationships and relevant Hot Topic, service, industry, and segment pages on the PwC Canada Website for assigned industry channels 

Working with Hot Topic, service, industry, and segment marketing teams to support integrated marketing campaigns with a strong focus on measured engagement in support of business plans for assigned campaigns 

Design and activate targeted user journeys and increase engagement through Marketing Automation using Salesforce Marketing Cloud

Experiences and skills you’ll use to solve  

Extensive experience in creating web content, working in digital-focused roles, online marketing, other Web technologies and understanding of web production processes relevant to a b2b environment 

Direct experience and skills in online marketing including email marketing, Salesforce Marketing Cloud and/or CRM tool administration and solid understanding of web production processes 

Experience with content management systems. (Adobe AEM a plus) and proficient with MS Office products and Google suite of applications 

Experience in project management or at minimum, experience working with project manager(s) and a project management methodology 

Direct experience with Web metrics programs such as Adobe Analytics 

Ability to work with diverse talents, personalities, and teams and to work within extremely tight deadlines and able to maintain a good sense of humor, tact, and professionalism 

Knowledge of Web related coding languages such as, xHTML, JavaScript, JQuery and HTML5 an asset 

Excellent communication and presentation skills along with written and spoken knowledge of the French language is an asset 

Minimum bachelor's degree (or equivalent) in marketing, journalism, communications, or a related field with relevant experience 

Why you’ll love PwC 

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc 

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity. 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Brand Management, Coaching and Feedback, Communication, Communications Strategy, Content Marketing, Content Strategy, Content Writing, Creative Design, Creativity, CRM Software, Customer Acquisition, Customer Engagement, Customer Insight, Data-Driven Insights, Data Storytelling, Digital Marketing, Digital Rights Governance, Digital Strategies, Embracing Change, Emotional Regulation, Empathy {+ 28 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.

We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.

To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation.

Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.

Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.

Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation.