Site Name: Warsaw, Poznan Pastelowa Posted Date: Jan 14 2025 Digital Channels Executive As a Digital Channel Executive within the Global Digital Channels team at GSK, your main purpose is to provide operational and technical support for GSK's digital communications channels, both internally and externally. This includes ensuring that these channels meet user expectations and deliver a consistent user experience, while minimizing downtime and ensuring operational excellence. Your role will involve working with a dynamic team to maximize the user experience and support our Global Communications team to meet our company’s objectives. Key Responsibilities include, but are not limited to: Support channel strategies, day to day use, and functional maintenance of GSK digital channels (including tickets management, support requests etc.). Assist in the implementation of channel roadmaps and ensure operational excellence. Create and deliver training materials to support and upskill employees, enhancing the user experience. Manage metrics gathering and reporting, producing high-quality reports for the business. Support the development and implementation of channel governance processes, including access management, new channel launches, and sunsetting old channels. Promote digital content best practices and provide subject matter expertise to translate technical details into user-focused content and training materials. Collaborate with Internal Channel Leads to develop content highlighting the benefits and advantages of each platform. Support the maintenance and further development of Nucleus (the Intranet), Internal Global Newsletter, Workvivo, GSK.com, Social media, GSK News (News system powered by First up) m), and Appspace (Digital signage). Contribute to the overall success of GSK's digital initiatives and alignment with company objectives. Required Qualifications: Creative, talented with experience in writing/editing/optimising existing and new web content Experience with using content management systems e.g. CMS: Akumina, Crownpeak, Umbraco and Microsoft SharePoint Understanding of web technologies Understanding of Search Engine Optimisation (SEO), best practices and application Social media management experience (Instagram, LinkedIn, Workplace from Meta) Positive can-do attitude, who always keeps the employee at the heart of everything we do Experience in creative documenting/revising processes and procedures Strong interpersonal skills to develop and maintain successful client and stakeholder relationships Experience of working in an environment with high volumes of technical change A solid understanding of communication best practice An analytical approach with experience in producing and analysing metrics and reports Creative, engaging personality that helps people come together Why GSK? Career at one of the leading global healthcare companies Contract of employment Attractive reward package (annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement, holiday benefit) Hybrid working model (where GSK site are in Poland) Extensive support of work life balance (flexible working solutions, min. 2-3 days/week working form the office, short Fridays option, health & well-being activities) Life insurance and pension plan Private medical package with additional preventive healthcare services for employees and their eligible Sports cards (Multisport) Possibilities of development within the role and company’s structure Personalized learning approach (internal trainings, mentoring, access to online training’ platforms: Keep Growing Campus, LinkedIn Learning, Business Skills, Harvard Manage Mentor, Skillsoft and external training) Supportive community and integration events Modern office with creative rooms, fresh fruits every day Inclusion & Diversity at GSK: As an employer committed to Diversity and Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process. Please contact our Recruitment Team at pl.recruitment-adjustments@gsk.com to discuss your needs. #LI-GSK #LI-HYBRID #LI-DEI Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. 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