Requistion ID: 78155
Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.
Digital Commerce Strategy & Performance Manager (m/f/d)
(contract limited for one year)
The Digital Commerce Strategy & Performance Manager is responsible for driving the adaption and growth of digital platforms within different markets. Main focus will be the adaption of Dentsply Sirona’s Ecommerce systems. Besides that, the role will closely engage with Dentsply Sirona’s sales force and customer service functions as well as with DS customers to create a common understanding of the digital commerce platforms as well as push their usage.
This role combines expertise across Ecommerce merchandising, Digital Marketing tactics and Analytical skills to provide a cohesive purchase experience to DS customers. It is also a key contributor in implementing customer-centric and innovative strategies that improve customer experience, business metrics, and operational efficiencies.
Key Responsibilities:
Responsible to drive eCommerce revenue and adaption within global markets. Develop and implement growth strategies to enhance the digital commerce channels. Responsible for monitoring, reporting and understanding measurements of KPI’s and work on initiatives to improve eCommerce adaption. Conduct analyses of initiatives to understand and communicate trends; translate data analysis into actionable business recommendations aligned with business objectives. Partners with stakeholders in Sales and Customer Service to empower them to make customer-focused decisions, thereby enhancing the customer journey and driving revenue growth. Develop cross-channel marketing strategies in collaboration with the global marketing and digital marketing departments to drive adaption and gain market share for the digital commerce channels. Researches and understands both the market and user experience needs. Translates customer feedback/needs into feature enhancements, create cases for new feature enhancements. Collaborate with cross-functional teams to identify and implement process improvements that enhance overall efficiency and effectiveness of eCommerce adaption. Develop and align promotional strategy for digital commerce channels with local stakeholders. Set-up, maintain and report on digital commerce promotion. Plan and execute on digital promotional and merchandising activities on DS own digital commerce channels.
Qualifications:
Minimun monthly gross salary of at least € 2,392.00 (for Austria only) based on experience and skills
As part of our team, you'll experience the spirit of an international and innovative market leader in the dental industry. Besides an attractive remuneration package, you will also be eligable for a variety of employee benefits, such as:
25 days' annual leave and flexible working hours, including the opportunity to work remotely. You will also receive comprehensive induction training, further training opportunities and access to LinkedIn Learning. Take advantage of personal and professional development opportunities through our global mentoring and coaching program. Benefit from a daily meal allowance and from free employee parking spaces*. Our employees are important to us: we offer an extensive, global employee assistance program with a wide range of benefits.
Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.
If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com. Please be sure to include “Accommodation Request” in the subject.