Lightbox is a style-forward lab-grown diamond brand with a modern approach. We champion the innovation at the heart of what we do, the creativity it takes to bring ideas to life, and the expertise it takes to make something beautiful.
Lightbox Jewelry launched in 2018 and was backed by a $100m investment from De Beers Technologies to bring its patented diamond synthesis technology to consumers – offering them laboratory grown diamonds of an exceptional quality and at an accessible price. Lightbox now operates as an independently managed subsidiary of the De Beers Group.
Job DescriptionThis role reports to the Head of Creative and Content, the Digital Content Coordinator assists in creating all omni-channel marketing content initiatives to drive sales, engagement, retention, leads and positive customer behaviour. The candidate must have proven experience in digital and social content creation for brands (with a particular focus in email marketing and CRM). This position has a strong digital focus but works with all relevant departments to help define the brand story and create positive customer experiences to increase eCommerce revenue.
Key Responsibilities:
Assist in developing the eCommerce and brand marketing for Lightbox Jewelry.
Support announcements, product launches and communications by assisting with the creation of email campaigns, site content pages, product content and press toolkits.Coordinate the eCommerce product photography and retouch ensuring that products launch on schedule.Work cross functionally to ensure consistent brand voice, style and messaging across all channels, helping to review and update all in-market content and advertising.Handle general administrative tasks as required.Social Media Management
Support the social and partnerships manager with scheduling posts on various social media platforms including Instagram and Linkedin.Monitor social media channels for engagement, respond to comments and escalate where necessaryContent Creation
Assist with shoot planning, including creative ideation and campaign concepting through to product & sample coordination for shoots.Assist with copywriting needs: receiving briefs, writing or briefing copywriter, editing and reviewing content for various channels including emails and social media posts.Coordination and creation of brand emails & SMS to support campaign launches and CRM initiatives.Media
Working with designers to ensure the consistent roll out of brand campaigns across media formats and channels. Provide support in the media strategy, collaborating media agency and designers to ensure consistent execution of media plans.Provide input to the Head of Media to develop assets that align with media best practices which will drive performance and value to Lightbox.QualificationsExperience in Communications, Marketing, Journalism or relevant field.Previous experience in a similar role within a brand, ideally within fashion or accessories – but not essential.Proficiency in social media management tools and analytics platformExcellent language and grammar skills. A strong ability to proof copy for errors.Knowledge of basic graphic design toolsStrong organisational and multitasking abilities.Ability to problem solve with information at their disposal.Understands own role in relation to the team and how it contributes.Ability to manage internal stakeholders to achieve objective.Work collaboratively with colleagues to achieve shared goals.Build strong personal and effective relationships.Take risks and adapt in a fast-paced environment.Be a clear, concise, creative and persuasive communicator (in writing and in person) across both internal and external stakeholders.Work self-sufficiently with great attention to detail.Energetic, inspires others to high performance, self-motivated with the drive to operate effectively in ambiguity.Consistently brings new ideas to the table, helping the business stay agile and ahead of trends.
Additional InformationA great working environmentFantastic pension schemeWe have up to 25 days of holiday with the opportunity to buy or sell 5 more daysPrivate HealthcareMental health is a top priority for De Beers GroupWe offer free subscription to Headspace and have mental health first aiderCompetitive salaryFree on-site gym & classesFree breakfast and lunch at on-site staff restaurantYour Choice membership discountsEmployee share schemes Staff discountFlexible benefits package
Who we are
De Beers Group is a company with a rich history and a sparkling future. Since 1888 our experts have searched the world for nature’s most precious gem. Our diamonds bring beauty to the world. But we think they can do so much more. We want our diamonds, and our business, to make life brilliant – for our people, our customers and the world around us. Venetia Mine is part of De Beers Group Managed Operations Business which integrates mines, operations and support functions in the De Beers Group producer countries of Canada and South Africa to shape a safe, sustainable future for De Beers Group’s people, shareholders, communities and partners.
Safety
Safety first is a way of life for us. We are unconditional about the safety, health and well-being of our colleagues, at work and at home, and about that of the communities where we work. We aim to lead the industry by investing in innovation to protect people, who are at the heart of our business. Our high performing teams take accountability for their own and others' actions, work collaboratively, and always show care and respect.
Inclusion & Diversity
We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are. We provide equality of opportunity to enable everyone to fulfil their potential. Referrals incentive applicable: This opportunity is open to a paid referral incentive according to the Referral Policy. Referral incentives are applicable to De Beers Group internal employees only.
Background Checks
Successful candidates will be required to complete background screening which may include a criminal check and validation of qualifications
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