Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

What You'll Do on a Typical Day:-

Demonstrate detailed product knowledge when assisting clients via phone and email

Lead all aspects of event website creation and maintenance:

Create online attendee registration website in line with client branding

Consult with clients on the design and overall functionality available to ensure client goals and objectives are met

Create reports based on event requirements and makes them readily available to clients and internal teams

Thoroughly tests event website before sharing with clients and internal teams

Lead all aspects of mobile app creation and maintenance:

Creation and maintenance of mobile apps

Present solutions and offer best practices to help clients meet their goals and objectives

Oversee mobile application projects from kick-off to launch in Apple and Google Play stores

Create and maintain templates based on client requirements

Partner with operations and account management to support client’s long-term account goals

What We're Looking For:-

Bachelor's degree with strong academic credentials preferred

Minimum of 2 years of work experience preferably in the meetings industry, software or other high-tech industry

Strong, confident, and outgoing telephone presence and solid customer presentation skills

Highly eloquent, detail-oriented, yet able to simplify complex concepts into layperson’s terms for greater understanding

Ability to work well under pressure and maintain professionalism even in demanding circumstances

Experience using Cvent platform, Splash, e-Touches, Crowd Compass a plus

Advanced expertise with HTML, CSS and other web development languages a plus.

Photo editing (i.e., Photoshop, etc.) is a plus

Outstanding communication skills, able to communicate at various levels of the organization and tailor written and verbal messages to fit audience in English, with focus on client-facing experience

Excellent collaboration and partnership skills, with the ability to work in a global, geographically dispersed environment

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

Wellbeing resources to support mental and emotional health for you and your immediate family.

And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!