Who we are Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.The opportunity

Provide transformative mindset to sales & commercial operations fostering different ways to introduce digital initiatives that support business to expand reach, efficient operations and enhance digital way of work. Develop and drive execution across different organizational functions in a customer centric approach. Enhance customer experience to engage internal and external audiences. Be a role model to sales, marketing and commercial of digital mindset and innovative approach for commercial matters. Be a team player for marketing, trade marketing, sales & commercial.

How you’ll spend your day

This role is responsible for full G2M transformation and digital plan developing and execution.

To stakeholders, this role acts as a reference point for Digital initiatives that transforms our way to tackle the market. This may include activities like:
-    Develop and drive execution across functions of Teva Mexico´s customer-centric omnichannel strategy, with the goal of improving profitability and efficiency while building optimizing customer experience for long-term preference and differentiation
-    Develop and execute associated ‘sub strategies’ needed to deliver the overall transformation, covering processes, data, technology, people/skills
-    Define & roll-out the necessary measurements and frameworks to quantify results of customer-centric & digital activities and align objectives accordingly 
-    Support teams in managing change resulting from the new strategy implementation
-    Set up and implement relevant capabilities improvement plans, from audit to education / upskilling
-    Work closely with CRM and performance brand teams to ensure a customer-centric, omnichannel approach to all commercial activities
-    Influence and support successful usage of digital communication channels as part of the omnichannel mix (e.g. Web platforms, eCommerce, E-mail) and content across the customer journey
-    Where necessary, collaborate with local IT & Regional/Global team to drive roll-out of new platforms supporting execution of the customer-centric omnichannel strategy
-    Define and lead optimal operations model for all digital activities, leveraging global investments / resources where available
-    Ensure proper performance tracking, KPIs, data analyses and other agreed data metrics are implemented and shared with key stakeholders for all aspects of digital transformation, including campaigns and competition
-    Collaborate closely with the sales team to understand market dynamics, customer needs, and competitive landscape to identify key opportunities for growth
-    Lead the development of promotional campaigns, product launches, and sales initiatives tailored to the needs of trade partners, including wholesalers, distributors, and retailers
-    Analyze market trends, sales data, and customer insights to optimize penetration strategies and identify areas for improvement
-    Key player for Marketing and commercial teams supporting / leading different initiatives
 

Your experience and qualifications

Bachelor or Licensed professional of healthcare sciences, marketing, administration, industrial engineering 
5+ years of experience in digital roles, preferably with 3+ year(s) experience in digital transformation/innovation (any industry, preferably pharma or FMCG).
Experienced at working collaboratively in an autonomous way.
Expertise in the current role is a plus
English (fluent); Official languages of the country (fluent)

Reports To

Sr Marketing and Sales Director.

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Teva’s Equal Employment Opportunity Commitment Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.