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If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra-high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.
We are currently seeking a high calibre professional to join our team as a Digital Identity Lead.
Principal Responsibilities
As business product owner to oversee, develop and manage eIDV platforms and, corresponding global and local vendorsLead platform release, governance, risk control, communication, customer insight and production case managementUtilize hands-on experience to manage eIDV solutions and stay updated on trendsLeverage strong experience in digital product management to drive the development and enhancement of digital identity solutionsLead the development of product vision and roadmap, aligning with the bank’s Secure Access and Digital Identity ambitions as well as the bank’s strategic goalsExplore and push the boundaries of digital identity capability to support the bank’s growth in both digital and non-digital channelsLead and mentor a team of digital identity professionals. Foster a collaborative and innovative team cultureEngage with stakeholders across the bank, including global teams, to ensure alignment and effective communicationSupport consumer teams using the eIDV capability with strong communication and stakeholder management skillsEnsure compliance with regulatory requirements and manage Independence Assessments and HKMA approvalsWork with Global Digital Foundation, Digital Platform Enabler, and other SVSs/teams to enhance customer experience and digitally native capabilities for the Hong Kong marketPlay an important role of risk control owner to monitor platform performance, identify and mitigate any emerging risks like deepfakes … etc. related to digital identity solutions and eIDV platformsManage administrative work related to vendor management according to the bank's standards and requirementsManage in-take process of system change requests to secure access and IDV platformsLead corresponding servicing communications and review other communication materials for Hong Kong market